Huiting Chen
THUNDERBAY,ON
Overview
5
5
years of professional experience
Work History
Visa Sales
Guangzhou Weibang Business Service Co., Ltd
02.2023 - 08.2023
- Enhanced customer satisfaction by offering personalized assistance and prompt responses to inquiries about the visa process.
- Anticipated potential challenges during the application process by proactively researching unique cases or country-specific requirements before consultation with clients.
- Delivered exceptional customer service under pressure, managing high-stress situations with diplomacy and professionalism.
- Ensured accurate completion of visa applications, conducting thorough reviews to minimize errors and delays.
Waiter/Server
Meal Salad
04.2021 - 02.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Housekeeper
Comfort Inn Hotel
05.2019 - 09.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Bakery Sales Clerk
Huameifeng Bakery
01.2019 - 03.2019
- Collaborated with bakers to ensure proper display of baked goods, resulting in increased sales.
- Utilized suggestive selling techniques when interacting with customers to increase average transaction value.
- Participated in team meetings to discuss strategies for improving sales performance within the bakery department.
- Managed inventory and restocked shelves efficiently, ensuring product freshness and availability.
Education
Master of Education - Education
Lakehead University
Thunder Bay, ON04.2025
Bachelor of Arts - Business English
Guangzhou College of Commerce
Guangzhou, China06.2023
Skills
- Teamwork
- Safety awareness
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Visa Sales
Guangzhou Weibang Business Service Co., Ltd
02.2023 - 08.2023
Waiter/Server
Meal Salad
04.2021 - 02.2022
Housekeeper
Comfort Inn Hotel
05.2019 - 09.2019
Bakery Sales Clerk
Huameifeng Bakery
01.2019 - 03.2019
Master of Education - Education
Lakehead University
Bachelor of Arts - Business English
Guangzhou College of Commerce
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