Huishan Zhu
Richmond hill
Summary
CAREER GOAL: FLIGHT ATTENDANT / GROUND STAFF
- Enthusiastic and customer-oriented professional with strong knowledge of in-flight safety procedures and ground service operations.
- Solid understanding of airline customer service protocols and emergency handling, with training in passenger care and security regulations.
- Experience in multitasking under pressure, managing boarding processes, handling passenger inquiries, and resolving travel-related issues efficiently.
- Strong communication, cultural sensitivity, and problem-solving skills developed through hands-on customer-facing experience in hospitality and service industries.
Overview
7
7
years of professional experience
Work History
Bookkeeper
Gezhouba Group Corporation (construction Services)
01.2023 - 10.2024
- Managed day-to-day financial transactions including accounts payable/receivable, payroll, and bank reconciliations for a construction-focused program.
- Collaborated with project managers and vendors to streamline invoicing and ensure timely payments.
- Developed a strong understanding of cost control and financial management in the building and property development environment.
Sales
Rewatakiya (Japanese and Korean Cosmetic shop)
11.2020 - 09.2022
- Recommended and introduced products to customers in order to achieve sales targets, cashier
- Used PS, Word, etc to produce product posters to achieve business objectives
Front Desk Receptionist
Footscape Reflexology (Massage Spa)
01.2022 - 03.2022
- Greeted and assisted clients in a calm and professional manner, ensuring a welcoming and luxurious spa experience.
- Managed appointment scheduling, phone/email inquiries, and walk-in clients using booking software.
- Handled payments, processed gift cards, and maintained accurate daily sales records.
- Supported spa staff coordination to ensure smooth daily operations.
Sales
The Best Shop - CIYO (Japanese and Korean Cosmetic shop)
01.2018 - 02.2021
- Recommended and introduced products to customers in order to achieve sales targets, Cashier
- Used PS, Word, etc to produce product posters to achieve business objectives
Education
Certificate - Flight Attendant
Seneca College
08-2025
BBA - Project Management
Yorkville University
09-2025
Diploma - General Business
Mohawk College
01.2020
Skills
- Professional
- Highly adaptable
- Sympathetic
- Team collaboration
- Customer service
- Multitasking abilities
- Time management
- Advanced computer skills
Languages
English
Full Professional
Mandarin
Native or Bilingual
Cantonese
Native or Bilingual
Technical Skills
- Swimming
- Playing the piano
- Cooking
Timeline
Bookkeeper
Gezhouba Group Corporation (construction Services)
01.2023 - 10.2024
Front Desk Receptionist
Footscape Reflexology (Massage Spa)
01.2022 - 03.2022
Sales
Rewatakiya (Japanese and Korean Cosmetic shop)
11.2020 - 09.2022
Sales
The Best Shop - CIYO (Japanese and Korean Cosmetic shop)
01.2018 - 02.2021
Certificate - Flight Attendant
Seneca College
BBA - Project Management
Yorkville University
Diploma - General Business
Mohawk College
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