Detailed-oriented and seasoned professional with a solid record of managing complex educational projects. Extensive experience working with individuals from diverse backgrounds and a proven ability to provide support to a diverse range of people while fostering positive relationships. Service-minded, professional, reliable, and approachable in all interactions with stakeholders.
Overview
8
8
years of professional experience
Work History
Undergraduate Program Assistant
English Department, University Of British Columbia
01.2024 - Current
Manage multifaceted administrative functions for the undergraduate student program comprising over 500 students, and provide comprehensive support to Associate Head and faculty advisors.
Serve as primary point of contact at undergraduate office and provide detailed guidance to students on program selections, application process, admission requirements, academic progress, and graduation requirements.
Advise students on progress towards their program completion and deficiencies in degree requirements.
Oversee course registration processes for all undergraduate courses, and assist students with registration problems.
Support recruitment efforts, including organizing information sessions and program fairs.
Conduct data collection pertaining to undergraduate programs for program enhancement and strategic decision-making.
Sr Programs Assistant
Social Justice Institute, UBC
09.2023 - 12.2023
Oversaw academic progress of Master’s and Ph.D. students, including registration, awards and scholarships, and thesis submission.
Coordinated all aspects of admissions process for graduate program and independently managed over 100 online applications through eVision.
Provided guidance to graduate applicants on admission criteria, program requirements, and application procedures. Investigated and resolved complex student requests along with Graduate Chair.
Performed evaluations of education transcripts, assembled all necessary documents, and made recommendations to Graduate Committee.
Coordinated awards and scholarship competition process, including disseminating pertinent information to students and faculty regarding eligibility criteria, procedures, requirements and deadlines. Organized applications and prepared submission to Graduate and Postgraduate Studies.
Admissions Consultant
Trybest Education
02.2021 - 08.2023
Advised students on eligibility, requirements, and admission processes for diverse range of post-secondary academic programs.
Provided comprehensive information about academic programs, including curriculum details, application procedures, and academic and career resources. Offered personalized guidance regarding program selection and choice of educational institutions.
Supported students in developing holistic academic plans in line with their academic and personal goals, and offered recommendations on extracurricular activities and opportunities for summer academic programs.
Guided students through each step of application process and provided detailed and comprehensive guidance regarding all components of their applications.
Assisted students during post-acceptance phase and provided comprehensive support with study permit and student visa applications(for destinations including US, UK, Canada, and Hong Kong), accommodation applications, vaccination requirements, tuition payments, orientation registrations, and other pre-departure preparations.
Conducted extensive research and contributed to development and updating of informative guides, providing detailed insights into institutions, academic programs, application systems, application procedures, and requirements.
International Admissions Officer
Duke Kunshan University
12.2017 - 11.2019
Served as primary point of contact for international admissions inquiries, and advised international applicants about admissions procedures, eligibility, and application requirements.
Provided guidance to international applicants throughout application process and collaborated closely with technical support team to facilitate completion of applications.
Managed processing of over 1000 student applications and related documentation, conducted initial verification and reviews, and supported administration of admission and post-admission procedures.
Provided applicants with updates on status of their applications, and generated effective email communications during key stages of admission process, including acknowledgment, offer, and confirmation phases.
Conducted thorough evaluations of applications in accordance with university policies, including virtual and in-person interviews with applicants.
Contributed to execution of admission-related activities, ensured positive experience for admitted students, and represented admissions team during university open house.
Supported recruitment-related efforts, including coordinating travel and accommodation arrangements for faculty members during high school visits.
Teach Abroad Program Coordinator
Ameson Foundation
01.2016 - 12.2017
Managed and facilitated the application cycle, including advising applicants on application requirements, evaluating applications, preparing acceptance letters, and coordinating school placement.
Supported an annual cohort of 40 ambassadors throughout their teaching abroad experience, including offering program and placement information, and advising on work permit application procedures.
Acted as liaison between partner schools and ambassadors, ensuring smooth transition and resolving issues that arose during teaching abroad experience.
Conducted school visits and coordinated travel and accommodation arrangements.
Contributed to organization and execution of program-related events and activities, including after-arrival orientations and holiday celebrations.
Coordinated and organized information sessions to promote program and recruit qualified applicants for ambassador positions.
Education
M.A - International Affairs
Florida State University
Florida, United States
B.A. - Journalism
Shanghai University of International Business And Economics
Shanghai, China
Skills
Proficiency with SISC and eVision
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Timeline
Undergraduate Program Assistant
English Department, University Of British Columbia
01.2024 - Current
Sr Programs Assistant
Social Justice Institute, UBC
09.2023 - 12.2023
Admissions Consultant
Trybest Education
02.2021 - 08.2023
International Admissions Officer
Duke Kunshan University
12.2017 - 11.2019
Teach Abroad Program Coordinator
Ameson Foundation
01.2016 - 12.2017
M.A - International Affairs
Florida State University
B.A. - Journalism
Shanghai University of International Business And Economics
MATH 110 Differential Calculus Teaching Assistant at University of British Columbia, The Department of MathematicsMATH 110 Differential Calculus Teaching Assistant at University of British Columbia, The Department of Mathematics