Huiqi Zhang
Richmond,BC
Summary
Dynamic professional with a proven track record at Hudson's Bay, enhancing customer satisfaction and streamlining operations. Excelled in marketing, driving brand awareness, and leading teams to success. Skilled in beauty product demonstration and relationship building, significantly boosting sales and operational efficiency.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Hudson's Bay
Richmond, British Columbia
01.2024 - 09.2024
- Provided customers with product advice and recommendations based on their individual needs.
- Assisted in the development of new beauty products and services.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Operations Manager
00X Escape Zone Ltd.
Richmond, BC
12.2021 - 12.2023
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Marketing Specialist
Oli Consulting Ltd.
Burnaby, BC
07.2019 - 06.2021
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Boosted lead generation through the creation of engaging content for social media platforms.
- Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
- Managed cross-functional teams to successfully execute product launches and promotional events.
Education
Bachelor of Arts - Leadership
Trinity Western University
Langley, None10.2019
Skills
- Marketing
- Customer Service
- Performance Management
- Skin analysis
- Staff Training
- Beauty product demonstration
- Sales closing
- Sales proficiency
- Team Leadership
- Relationship building
Languages
English
Professional
German
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Beauty Advisor
Hudson's Bay
01.2024 - 09.2024
Operations Manager
00X Escape Zone Ltd.
12.2021 - 12.2023
Marketing Specialist
Oli Consulting Ltd.
07.2019 - 06.2021
Bachelor of Arts - Leadership
Trinity Western University
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