Huguette Gallant

• Helped customers find specific products, answered questions and offered advice.
• Assisted with purchases, locating items and signing up for rewards programs.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Welcomed customers, offering assistance to help find necessary store items.
• Processed customer payments quickly and returned exact change and receipts.
• Properly verified customer identification for alcohol or tobacco purchases.

Provided onsite training.
Monitored multiple databases to keep track of all company inventory.
Planned and executed.Sheduling,operating statement viewing monthly.

• Completed series of training sessions to advance from Assistant Manager to Store Manager.
• Created attractive store displays to generate customer interest and boost sales.
• Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
• Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
• Oversaw inventory management with cycle counts, audits and shrinkage control.
• Oversaw inventory tracking, management and physical inventory counts.
• Assumed positions of associate and assistant manager before promotion to store manager.
• Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
• Coordinated sales reports, reconciled accounts and made bank deposits.
• Processed shipments and maintained stock shelf organization.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
• Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
• Maintained daily record of all transactions.
• Counted cash drawers and made bank deposits.
• Supported management in exceeding customer service and quality standards.
• Managed store appearance, including merchandising and displays, signage, decorations and cleaning.