Ivon Morales
Summary
Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Overview
4
4
years of professional experience
Work History
Farm Hand
- Picked blueberries
- Worked with a small group of people
- Worked in all weather conditions.
Crew Member
Tim Horton's
10.2021 - 04.2024
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Lily's Tacos
06.2021 - 09.2021
- Worked 12 hour shifts
- Responsible for taking food orders
- Collected money and provided change for customers
- Clearing/Cleaning tables and washing dishes.
Cashier
MexicoGroceries
01.2020 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Hospitality And Tourism Management
Seneca College of Applied Arts And Technology
North York, ON05.2025
High School Diploma -
Holy Trinity Catholic High School
Simcoe, ON06.2023
Skills
- Enthusiastic and quick learner
- Lots of energy, ambitious
- Enjoy working with others in a fast-paced environment
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
- Organizational Skills
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Calm Under Pressure
References
- Christine Kilpatrick, ESL Teacher, 519.865.9995
- Alisha Kitchen, ESL Teacher, 519.410.0996
- Lily Gomes, Restaurant Owner, 226-338-2092
Community Service
- Helped out in family grocery store in Mexico, waiting on customers and ringing through groceries
- Took care of elderly people with feeding, bathing, and mobility
- Volunteer at local church in Mexico, light cleaning and organizing
- Babysat Kindergarten children after school
Languages
English
Full Professional
Timeline
Crew Member
Tim Horton's
10.2021 - 04.2024
Lily's Tacos
06.2021 - 09.2021
Cashier
MexicoGroceries
01.2020 - 12.2020
Farm Hand
No Degree - Hospitality And Tourism Management
Seneca College of Applied Arts And Technology
High School Diploma -
Holy Trinity Catholic High School
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