Hugo Portillo Martinez
Victorville
Summary
Dynamic and dedicated Produce Clerk at Vallarta Supermarket offering over 2 years of experience, recognized for exceptional customer service and a strong work ethic. Proficient in stock replenishment and order discrepancy reporting, ensuring a clean and safe environment while engaging customers to meet their needs. Committed to continuous improvement and learning in a fast-paced setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Produce Clerk
Vallarta Supermarket
06.2023 - 01.2026
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Education
Associate of Science - Aerospace Engineering
Victor Valley College
Victorville, CA05-2027
Skills
- Stock replenishment
- Customer service
- Crate breakdown
- Positive attitude
- Order discrepancy reporting
- Strong work ethic
- Cleanliness and sanitation
- Willingness to learn
- Heavy machinery use
- Honesty and integrity
- Hand-eye coordination
- Performance improvement
Accomplishments
- Established long-term relationships with a large base of customers through effective listening, open-ended questioning, and positive responses to inquiries.
- Promoted to produce clerk within 3 months of hire due to exemplary work ethic, outstanding job performance, and ability to diffuse problematic situations.
- Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
Certification
- Food Handler's License - 2023 through 2026
- Electric & Manual Jack License - 2023 through 2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Gym Workouts
- Exploring various forms of art, such as graphic design, interior & exterior designs, and fashion, to nurture creativity and personal growth
- I have a passion for photography and editing photos
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Produce Clerk
Vallarta Supermarket
06.2023 - 01.2026
Associate of Science - Aerospace Engineering
Victor Valley College