Hugo Munoz
Salida,CA
Summary
Dedicated and experienced service manager and military veteran with over three decades of mechanical, leadership, and field service experience. Proven track record in team leadership, maintenance operations, and customer service. Committed to operational excellence and team development across diverse roles in the military and private sector.
Overview
34
34
years of professional experience
Work History
Service Manager
J.M. Equipment
01.2016 - Current
- Manage service operations for both shop and road service teams.
- Oversee mechanical diagnostics, repairs, and team performance.
- Coordinate schedules and ensure quality standards are maintained.
Road Mechanic
J.M. Equipment
01.2005 - 01.2016
- Performed on-site mechanical repairs and maintenance.
- Diagnosed and repaired heavy equipment and vehicles.
- Maintained strong customer relations through timely service.
Loader / Forklift Operator / Maintenance Mechanic & Trainer
Circuit City
01.1992 - 01.2005
- Operated forklifts and loading equipment for warehouse operations.
- Trained new hires on forklift operation and maintenance procedures.
- Maintained all warehouse equipment and ensured operational efficiency.
Skills
- Mechanical Diagnostics & Repair
- Team Leadership & Training
- Service Management
- Heavy Equipment Operation
- Military Leadership
- Forklift Certified
- Field Service Operations
- Problem-solving
- Critical thinking
Military Service
- United States Marine Corps - Kilo Co. 3/7, 29 Palms, CA
- Infantry Team Leader / Squad Leader / Driver | 1988-06 - 1992
- Led infantry teams (4 to 15 Marines) during active duty operations.
- Participated in Desert Storm combat operations.
- Served as company driver in last command post.
- Army National Guard - B Co. 1/140th, Stockton, CA
- UH-1 Crew Chief / Cobra Mechanic | 1994 - 1997
- Performed mechanical maintenance on AH-1 Cobra helicopters.
- Served as UH-1 helicopter crew chief during in-flight operations.
Timeline
Service Manager
J.M. Equipment
01.2016 - Current
Road Mechanic
J.M. Equipment
01.2005 - 01.2016
Loader / Forklift Operator / Maintenance Mechanic & Trainer
Circuit City
01.1992 - 01.2005
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