Summary
Overview
Work history
Education
Skills
Timeline
Generic

Hugo McGregor

Toronto,Ontario

Summary

Accomplished professional with expertise in screenwriting and script review, demonstrating strong IT proficiency and creative leadership. Adept at problem-solving and industry networking, ensuring high-quality content creation and revision. Committed to leveraging skills for innovative storytelling and impactful media projects.

Overview

10
10
years of professional experience

Work history

Luxury Travel Consultant

Kensington Tours
Toronto, Ontario
02.2024 - Current
  • Offered personalised travel advice for enhanced holiday experiences.
  • Achieved customer satisfaction by providing tailored travel solutions.
  • Streamlined booking procedures, improving operational efficiency.
  • Coordinated with suppliers to secure best rates and services.
  • Utilised industry software proficiently for efficient booking and scheduling.
  • Assisted customers with all aspects of travel planning leading to successful holidays.
  • Managed diverse client portfolios, resulting in repeat business.
  • Drew upon comprehensive knowledge of global destinations for informed recommendations.

Literary Agent Assistant

Brennan Artists Associates
Glasgow
10.2022 - 10.2023
  • Helped writers craft compelling proposals which resulted in higher acceptance rates from producers.
  • Attended events to scout potential talent for agency representation.
  • Managed and prioritised high volumes of script submissions to meet deadlines.
  • Reviewed legal documents such as contracts and agreements-ensuring best interests of writers always protected.
  • Handled all administrative tasks such as updating client databases, responding to enquiries from prospective clients promptly.

Administrative Assistant

Christie Griffith
Glasgow, Glasgow City
12.2016 - 09.2023
  • Researched old court records and condensed relevant information into separate documents, maximising efficiency.
  • Single-handedly responsible for updating the firm’s data and information in 2018 to ensure it was compliant with new GDPR laws, including constructing a framework to help maintain said regulations.
  • Organised office files, retaining both electronic and hard copies.
  • Managed office inventories, restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Drafted correspondence, compiled reports and prepared presentations with keen attention to detail.

Events Assistant

Host Staffing
City of London
10.2021 - 09.2022
  • Assist with the deliverance of a variety of event types, including awards ceremonies; concerts; and VIP dinners, as a bartender or plate/wine waiter.
  • Regularly fulfil the role of ‘Team Leader’, which requires strong leadership skills and a greater degree of responsibility.
  • Perform all duties with professionalism and skill, maintaining high presentation and quality standards.
  • Set-up and deconstruct every event in a prompt and professional manner.
  • Resolve guest issuss promptly and professionally, notifying event management of concerns.
  • Serve high volumes of guests in fast-paced service environments with exceptional customer care.

Party Host

Sharky & George
London, Greater London
10.2021 - 09.2022
  • Host a range of parties for children aged 4-14, as well as corporate events and holiday camps.
  • Recently promoted to ‘Wingman’ (second highest ranking within party host framework).
  • Ensure safe supervision of children and maintain control of parties at all times.
  • Demonstrate initiative through responding to unforeseen circumstances during parties (e.g., external supplier issues) and adapting each party as required.
  • Assist with the set-up and pack-down of parties, in addition to upholding a tidy and organised state throughout.
  • Utilise active listening before and during each party to ensure the client is happy and their needs are being met.

Brand Ambassador

Kurt Geiger
Glasgow, Glasgow City
11.2019 - 08.2021
  • Worked for a Kurt Geiger concession in Debenhams and, later, House of Fraser.
  • Consistently one of the highest earners in both stores.
  • Underwent extensive ‘Brand Ambassador’ training, which involved learning Kurt Geiger’s unique customer service approach, as well as in-depth product knowledge and a detailed company history. This was subsequently applied on the shop floor to engage customers and drive sales.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Strived to form loyal, profitable customer relationships, by engaging with customers and asking open-ended questions to assess and cater to individual needs.


Events Team Member

Glasgow Film Festival 2019
Glasgow
02.2019 - 03.2019
  • Volunteer role
  • Prepared event spaces and set up relevant equipment — barriers, set dressings, goody bags, etc.
  • Stewarding and queue management
  • Audience interaction and engagement
  • Ensured events ran smoothly and on time
  • Strove to maximise guest enjoyment and experience

Front of House Team Member

Glasgow Film Festival 2018
Glasgow
02.2018 - 03.2018
  • Volunteer role
  • Welcomed the public and answered queries regarding the festival
  • Monitored screenings
  • Queue and ticket management
  • Prepared the cinema for the next film
  • Supported the host during Q&As with industry guests

Volunteer Shop Assistant

Cancer Research UK
Glasgow, East Dunbartonshire
08.2015 - 08.2017
  • Provided warm and friendly service to customers and donors.
  • Maximised profit/donations through encouraging donors to sign up to the Gift Aid scheme.
  • Created eye-catching, stylish merchandise displays, contributing to improved sales revenue growth.
  • Sorted, prepared and categorised donated items every shift, as well as ‘culling’ old stock, regularly exceeding store targets.
  • Ensured immaculate appearance of shop displays through regular dusting and cleaning.
  • Trained new volunteers in confident use of EPOS and back-of-house systems, upskilling team members and improving workflow.

Education

MA (Hons) - Film & TV Studies and Philosophy

University of Glasgow
Glasgow
06.2021

Skills

  • IT proficient
  • Industry networking
  • Problem-solving
  • Screenwriting expertise
  • Script review and revision
  • Creative leadership

Timeline

Luxury Travel Consultant

Kensington Tours
02.2024 - Current

Literary Agent Assistant

Brennan Artists Associates
10.2022 - 10.2023

Events Assistant

Host Staffing
10.2021 - 09.2022

Party Host

Sharky & George
10.2021 - 09.2022

Brand Ambassador

Kurt Geiger
11.2019 - 08.2021

Events Team Member

Glasgow Film Festival 2019
02.2019 - 03.2019

Front of House Team Member

Glasgow Film Festival 2018
02.2018 - 03.2018

Administrative Assistant

Christie Griffith
12.2016 - 09.2023

Volunteer Shop Assistant

Cancer Research UK
08.2015 - 08.2017

MA (Hons) - Film & TV Studies and Philosophy

University of Glasgow

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