Hugo Martinez
Stockton
Summary
Dynamic OEM Parts Associate with a proven track record at Camping World, excelling in inventory management and customer service. Skilled in problem-solving and fluent in Spanish, I effectively organized parts storage and enhanced operational efficiency, ensuring timely delivery and exceptional support for clients. Committed to fostering positive relationships and driving results.
Overview
36
36
years of professional experience
Work History
OEM Parts Associate
Camping World
06.2021 - 02.2025
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Maintained clean and neat parts counter and sales floor.
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to established guidelines.
Parts Sales Associate
Car Quest Auto Parts
03.2016 - 08.2019
- Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Assisted customers in finding appropriate parts promptly.
Auto Parts Specialist
NAPA Auto Parts - Genuine Parts
02.2012 - 03.2016
- Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
Chase Chevrolet
Service Writer
09.2005 - 01.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Store Manager, Service Manager
Pep Boys
09.1988 - 05.2005
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Associate of Arts - Auto Mechanics
San Joaquin Delta College
Stockton, CAHigh School Diploma -
Edison High School
Stockton, CA06-1985
Skills
- Problem-solving skills
- Shipping and receiving
- Ordering parts
- Stock control
- Fluent Spanish
Timeline
OEM Parts Associate
Camping World
06.2021 - 02.2025
Parts Sales Associate
Car Quest Auto Parts
03.2016 - 08.2019
Auto Parts Specialist
NAPA Auto Parts - Genuine Parts
02.2012 - 03.2016
Chase Chevrolet
Service Writer
09.2005 - 01.2012
Store Manager, Service Manager
Pep Boys
09.1988 - 05.2005
Associate of Arts - Auto Mechanics
San Joaquin Delta College
High School Diploma -
Edison High School
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