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 Newly qualified professional with extensive practice in children and adults social work, including safeguarding, and care planning. Proficient in conducting needs assessments, mental capacity assessments, and safeguarding enquiries. Demonstrates strong skills in multidisciplinary teamwork, case management, and person-centred practices. Adept at coordinating community resources and employing a holistic approach to practice. Known for excellent written and verbal communication, active listening, proactive working and maintaining detailed, confidential documentation. Committed to anti-oppressive practice with a strengths-based approach and exceptional organisational abilities. 

Dedicated professional with expertise in mental health advocacy and holistic healing methods, specialising in hypnotherapy practices and cognitive behavioural therapy. Demonstrates strong empathy and patient-centred care, promoting self-awareness and stress management techniques. Committed to ethical integrity and professionalism, with a deep understanding of musculoskeletal anatomy and sports massage techniques. Skilled in adaptive client needs assessment, nurturing manner, and effective pain management strategies. Career goals include advancing patient-centred care through innovative anxiety relief techniques and expanding knowledge in Reiki and energy healing.
Offering a strong foundation in therapeutic practices, with robust communication and empathy skills. Knowledgeable about creating safe and supportive environments, fostering trust, and guiding individuals through personal growth. Ready to use and develop active listening, problem-solving, and emotional intelligence.

About Me, Polite and Professional. Successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high volume settings. Skillful in building long lasting, loyal customer relationships. Knowledgeable and dedicated customer service professional with extensive experience in a call center industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and optimal health wellbeing. Energetically led clients to enhance team collaboration and significantly reducing injuries through effective management and injury prevention techniques. Leveraged expertise in choreography and exceptional motivational skills to foster a creative and supportive environment, driving remarkable performance outcomes and student growth.

Compassionate and dedicated educator with a strong commitment to integrating holistic values into practical learning experiences that allow for self-growth and personal development. Passionate about empowering students to explore their inner strengths, curiosity, and creative potential, facilitating a deeper connection to their unique learning journey.
Focused on contributing meaningfully to organizational goals, bringing a fresh perspective, a collaborative spirit, and dedication to achieve excellence and success in both individual and collective growth.

Hugo Echevarría

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Customer Service Representative

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Customer Service

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Certificate - Massage Therapy

Certificate - Holographic Therapy

Bachelor in Business Administration -

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Customer Service Representative

Concierge

Customer Service

Certificate - Massage Therapy

Certificate - Holographic Therapy

Bachelor in Business Administration -

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