Hugo Cuecuecha
Oxnard
Summary
As a phone repair mechanic and restaurant worker I've been able to work in a fast pace environment dealing with raw food, cooked food, maintaining cleanliness, refilling different stations all while trying to keep the work environment and customers happy. Attentive on little details, knowledgeable and well informed on material I am seeling. Able to maintain composure under pressure and prioritize customer satisfaction.
Overview
6
6
years of professional experience
Work History
Mobile Phone Technician
All Star Cellular and Asscesories
01.2019 - Current
- Assist customers in selecting appropriate accessories and provide recommendations for similar or related products.
- Perform factory resets and restore mobile operating systems to default settings to resolve software-related issues.
- Replace and install phone components such as batteries, screens, backplates, and other parts while adhering to strict safety protocols to prevent overheating, device inactivity, or data loss.
- Apply external accessories, including screen protectors, skins, and other protective enhancements.
- Provide free device inspections and estimates for repair services.
- Maintain a clean and organized workspace, office, and sales floor to ensure a professional environment.
- Restock the sales floor with accessories, beverages, mobile devices, and other necessary items as needed.
- Inform customers of estimated arrival times for out-of-stock phone parts or accessories.
- Facilitate payment plans and assist customers with purchasing and activating new SIM cards.
Busser/dishwasher/food Runner
Gen Korean BBQ House
03.2020 - 02.2021
- Efficiently reset, clean, and prepare tables for new customers to maintain a smooth dining experience.
- Collect and transport dirty dishes, grills, and trash while refilling beverages to ensure customer satisfaction and cleanliness.
- Communicate effectively with staff and continuously seek ways to improve productivity and table readiness for incoming guests.
- Maintain cleanliness and sanitation in all workstations, including the kitchen, prep station, and bar, ensuring appliances are disinfected and ready for use.
- Thoroughly clean designated areas after closing, ensuring the restaurant is prepared for the next day's operations.
- Maintain a professional and tidy appearance, ensuring work attire does not interfere with food handling or service efficiency.
- Deliver essential supplies such as kegs, soda syrups, fruits, and other bar necessities to support bartenders.
- Promptly serve all customer orders and assist with delivering dishes until the kitchen prepares additional food.
- Prevent cross-contamination by strictly separating raw food from cooked dishes; dispose of any contaminated items and serve fresh replacements.
- Responsibly serve side dishes, including edamame, rice paper, rice, and pickled vegetables, sourced from the designated prep area.
- Support fellow bussers and waitstaff when they are overwhelmed, fostering teamwork and maintaining a positive work environment.
Education
GED -
Oxnard College
Oxnard, CA05-2027
High School Diploma -
Pacifica High School
Oxnard, CA06-2022
Skills
- Internal and External Part Replacements
- Customer Focus
- Device Diagnostics
- Money Management
- Staff Development
- Time Management
- Customer Focus
- Workload Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Busser/dishwasher/food Runner
Gen Korean BBQ House
03.2020 - 02.2021
Mobile Phone Technician
All Star Cellular and Asscesories
01.2019 - Current
GED -
Oxnard College
High School Diploma -
Pacifica High School
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