Summary
Overview
Work History
Education
Skills
Timeline
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Hugh Reid

St. Catharines

Summary

Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.

Overview

29
29
years of professional experience

Work History

Driver

FACTransport
08.2020 - 11.2023


  • Delivered cars throughout Ontario and the United States (New York State).

Restaurant Manager

Outback Steakhouse (Fallsview Group)
03.2010 - 11.2018
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Restaurant Manager

TGIF Fridays
01.2004 - 01.2010
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Food & Beverage Manager

Super Clubs Resorts
02.2000 - 02.2003
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Maintained highest standards for beverage quality and service.
  • Organized successful special events that contributed to increased sales figures.
  • Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
  • Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.

Food & Beverage Manager

Sandals Resorts
01.1995 - 11.1999
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
  • Streamlined operations through regular review of processes and implementation of best practices.

Education

Hotel Management - Culinary Arts

George Brown College
Toronto, ON
06.1989

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record

Timeline

Driver

FACTransport
08.2020 - 11.2023

Restaurant Manager

Outback Steakhouse (Fallsview Group)
03.2010 - 11.2018

Restaurant Manager

TGIF Fridays
01.2004 - 01.2010

Food & Beverage Manager

Super Clubs Resorts
02.2000 - 02.2003

Food & Beverage Manager

Sandals Resorts
01.1995 - 11.1999

Hotel Management - Culinary Arts

George Brown College

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