Hugh Meenan
NorthYork,Ontario
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Optical assistant
Kawartha Vision Care
07.2022 - 12.2023
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
- Managed eyewear orders from initial purchase through delivery, ensuring timely receipt of products for customers.
- Processed insurance claims accurately and efficiently, maximizing reimbursements for the practice.
- Collaborated with the optical team to meet monthly sales targets, driving business growth.
- Enhanced customer satisfaction by providing personalized frame and lens recommendations based on individual needs.
Manager
Mcdonalds
04.2017 - 04.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Altar server and helper
St.Mary's Church
01.2010 - 01.2021
- Memorized all essential prayers and gospel recitations.
- Strengthened personal commitment to faith development through regular attendance at Altar Server training sessions.
- Developed excellent problem-solving skills through effectively addressing unexpected challenges that arose during liturgical celebrations.
- Responded to inquiries regarding ministry and service details.
- Increased efficiency in service proceedings by promptly responding to cues from the presiding priest or deacon.
Education
High School Diploma -
St.Thomas Aquinas Secondary School
06.2020
Skills
- Customer Service
- Appointment Scheduling
- Optical knowledge
- Frame Selection
- Team Leadership
- Time Management
- Sales team training
- Goals and performance
- Product Upselling
Languages
English
Native or Bilingual
References
Mcdonalds, Brayden Geelen, 705 341-9065
Certification
- Smart Serve (Online)
- Food Handlers (McDonald's)
- First Aid (McDonald's, 2021)
Timeline
Optical assistant
Kawartha Vision Care
07.2022 - 12.2023
Manager
Mcdonalds
04.2017 - 04.2022
Altar server and helper
St.Mary's Church
01.2010 - 01.2021
High School Diploma -
St.Thomas Aquinas Secondary School
- Smart Serve (Online)
- Food Handlers (McDonald's)
- First Aid (McDonald's, 2021)
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