Huanyu Wang
Mississauga,ON
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Opration Genaral Manager
Flying Fish Property Management
06.2023 - Current
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Analyzed market trends and competitor activities to create competitive advantages.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Operations Director
Y2 Outdoor. Inc
01.2022 - 04.2023
- Collaborated with executives to develop and execute strategic business plans.
- Collaborated within sales team to brainstorm business development strategies and identify customer product needs and preferences.
- Developed and presented key projects to board to obtain approval.
- Negotiated contracts, pricing structures and delivery schedules.
- Assisted new partners with program planning by presenting profitable goals and forward-thinking objectives.
- Strengthened product branding initiatives by coordinating marketing strategies to optimize outreach.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Mentored employees and offered constructive feedback for performance improvement.
Acting Project General Manager
Liaoning Dongyue Construction Co., Ltd.
02.2021 - 11.2021
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee evaluations, and contract details.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Collaborated with cross-functional teams to develop innovative solutions.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Volunteer
Sunrise Of Unionville
01.2017 - 11.2017
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Education
BBA -
Yorkville University
Toronto, ON03.2025
Skills
- Remote Office Availability
- Interpersonal Communication
- Relationship Building
- Flexible and Adaptable
- Team Building
- Analytical Thinking
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Accomplishments
Project planning and implementation - organizing a golf tournament and dinner for 100 people on behalf of y2 Outdoor Entertainment, pre-booking the venue, project advertising warm-up, project planning, and participating in and leading the entire project implementation process. He also served as the host at the dinner party and communicated cordially with the guests.
Timeline
Opration Genaral Manager
Flying Fish Property Management
06.2023 - Current
Operations Director
Y2 Outdoor. Inc
01.2022 - 04.2023
Acting Project General Manager
Liaoning Dongyue Construction Co., Ltd.
02.2021 - 11.2021
Volunteer
Sunrise Of Unionville
01.2017 - 11.2017
BBA -
Yorkville University
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