Sweety Hu
Toronto,ON
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Niutaishu Restaurant. Demonstrated ability to manage transactions with exceptional accuracy and provide empathetic customer assistance. Skilled in verbal communication and maintaining cleanliness, consistently exceeding employer expectations without exceeding a 1% error rate in cash handling.
Overview
3
3
years of professional experience
Work History
Cashier
Niutaishu Restaurant
01.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier/Server
Private Buying Shop
06.2020 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor of Arts - Social Sciences
University of Toronto
Toronto, ONSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Customer Relations
- Written and verbal communication
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Cashier
Niutaishu Restaurant
01.2023 - 09.2023
Cashier/Server
Private Buying Shop
06.2020 - 09.2022
Bachelor of Arts - Social Sciences
University of Toronto
Similar Profiles
Sara AssebbaneSara Assebbane
Waitress at Family Restaurants (2 locations) Pasta Bella Restaurant/ Sahara Restaurant MullingarWaitress at Family Restaurants (2 locations) Pasta Bella Restaurant/ Sahara Restaurant Mullingar
Helen De MeioHelen De Meio
Waiter at Avalon Restaurant and Bowery RestaurantWaiter at Avalon Restaurant and Bowery Restaurant
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Sinthuja VijayarajSinthuja Vijayaraj
Intern Waitress at Cibo Wine BarIntern Waitress at Cibo Wine Bar
Salman ValimohamedSalman Valimohamed
Project Manager / Social Media Manager at Waveform Entertainment IncProject Manager / Social Media Manager at Waveform Entertainment Inc