Htet T Lin
Long Beach
Summary
Hardworking and reliable employee, had a great experience and relationship with coworkers, supervisors and managers. I have an ability to work well within both team and individual positions. I am also a fast learner and willing to learn and develop new skills that can enhance my performance to improve the working environment. I can offer my professional customer service, well organized management in details and build a great reputation and relationship with the team members to help the team grow and successful. My priority is to make a positive relationship with the customers, help them to meet their needs right and make the business grow better.
Overview
3
3
years of professional experience
Work History
Sales Associate
JD Sports
01.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Jd Sports
12.2023 - 01.2025
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Cashier, Barista
Orange Coast College Center Cafeteria
05.2022 - 12.2023
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Collected payments and provided accurate change.
- Supported highest standards of conduct and service to support company reputation.
- Received and accurately processed customer payments.
- Greeted customers and provided exceptional customer service.
Education
Bachelor of Arts - Interior Design
California State University of Long Beach
Long Beach, WA10-2029
Associate of Arts - Interior Design
Orange Coast College
Costa Mesa, CA11-2024
Skills
- Greeting Customers with Great customer service
- Payment processing
- Product Recommendations
- Cash Handling and Return process
- Order Taking
- Assisting Customers to meet their needs
- Problem Solving
- Willing to learn everything
- Quick Learner
- Great Personal Hygiene
- Time Management Skill
- Understanding design concept
- Multitasking
- Inventory
- Creativity
- High Maintenance
- Detailed management
- Ordering and Stocking
- High Organisation Skill (With Care)
- Team work
- Client Account Management
- Business Development
- Customer Needs Assessment
- Positive and professional
- Collaboration
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Cash register operation
- Stocking and receiving
- Client service
- Sales expertise
- Store opening and closing
Education and Training
true
Languages
Burmese
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
JD Sports
01.2025 - Current
Sales Associate
Jd Sports
12.2023 - 01.2025
Cashier, Barista
Orange Coast College Center Cafeteria
05.2022 - 12.2023
Bachelor of Arts - Interior Design
California State University of Long Beach
Associate of Arts - Interior Design
Orange Coast College
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