Htet Pyae Sone HTOO
Vancouver,BC
Summary
Proven Server with a track record of exceptional customer service and sales expertise with over 3 years of experience, notably at The Hub Restaurant. Excelled in guest engagement and safe food handling, consistently exceeding sales targets. Skilled in multitasking and team collaboration, enhancing dining experiences and achieving operational efficiency.
Overview
3
3
years of professional experience
Work History
Server
The Notorious Grey Fox Taps & Patio
04.2024 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
The Hub Restaurant & Pub
01.2022 - 05.2024
- Memorized many different items on the menus
- Learning which beverages, beers, wine and cocktails goes with which food
- Exceeding sales target by upselling new and house products
- Coached 3 new hosts and servers
- Checking on customers after first bite and when they are almost done
- Understanding rotations for efficient serving and bussing tables
Server
Sedona Hotel
01.2021 - 12.2022
- Serving many different courses (3 - 7) depending on the order
- Maintaining knowledge of more than 25 menu items ranging from cooking methodology and ingredients for the diners
- Providing proper and exceptional customer service
- Serving the courses with exacting standards to make a fulfilling experience for the diners
- Creating a collaborative environment for the co-workers
- Learning wines that goes well with the courses
Education
Bachelor of Arts - Marketing
Langara College
Vancouver, BC12.2024
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Safe Food Handling
Service prioritization
Sales expertise
Table Bussing
Languages
English
Native or Bilingual
Japanese
Limited Working
Burmese
Native or Bilingual
Korean
Elementary
Timeline
Server
The Notorious Grey Fox Taps & Patio
04.2024 - 06.2024
Server
The Hub Restaurant & Pub
01.2022 - 05.2024
Server
Sedona Hotel
01.2021 - 12.2022
Bachelor of Arts - Marketing
Langara College
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