Htar Ei Ei Lwin
Baldwin Park
Summary
Experienced in a fast-paced retail environment, honed adaptability and customer service skills, always striving to deliver exceptional customer experiences. Through effective communication and problem-solving, successfully resolved customer issues, consistently enhancing satisfaction levels. Now, seeking to transition into a new field, bring with a solid foundation in teamwork and customer engagement, ready to contribute expertise to new challenges.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
The Coral Gables
07.2023 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
Tutor
Grace Fellowship (Yangon)
02.2022 - 05.2022
- Provided support and guidance to students experiencing academic and personal troubles.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
Assistant Treasurer
Yangon University Christian Fellowship
12.2019 - 01.2020
- Worked closely with the club president to align financial decisions with organizational goals and priorities.
- Advised committee chairs on best practices for managing their budgets responsibly without compromising program quality.
Education
B.A. - Psychology
Mt. Sac
Walnut, CA02.2025
Psychology Student - Psychology
College of the Canyons
Santa Clarita, CA07.2023
Psychology Student - Psychology
University of Yangon
Myanmar, YGN02.2020
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
Skills Languages
English, Fluent, Burmese, Fluent, Microsoft Office Suite (Word, PowerPoint), Team Management, Interpersonal Skills, Sales, Recruiting, Human Resources, Customer Service, Managerial Experience, Team Lead, Team Manager
Languages
English
Native or Bilingual
burmese
Native or Bilingual
Timeline
Retail Sales Associate
The Coral Gables
07.2023 - Current
Tutor
Grace Fellowship (Yangon)
02.2022 - 05.2022
Assistant Treasurer
Yangon University Christian Fellowship
12.2019 - 01.2020
Psychology Student - Psychology
College of the Canyons
Psychology Student - Psychology
University of Yangon
B.A. - Psychology
Mt. Sac
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