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Hsuan Yu Henry Chien
Toronto,ON
Work Preference
Summary
Results-driven professional with expertise in baking techniques and market analysis. Proven ability to drive sales growth and enhance team collaboration, eager to contribute to innovative menu planning and business development.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Pastry Assistant
Bun Appetit
Markham, Ontario
02.2026 - 04.2026
- Making baked goods and pastries from scratch.
- Worked with team to achieve daily production goals.
- Followed recipes accurately to ensure consistent quality of baked goods.
Sales Representative
Chuang's Trading
Markham, Ontario
10.2025 - 01.2026
- Identified potential clients, vendor and distributors.
- Conducted analysis of target needs to enhance product offerings
- Investigated competitors' pricing and aims with strategy.
Senior Leader / Account
Non Profit
Taiwan, Taiwan
07.2017 - 06.2025
- Managed payroll, bookkeeping, revenue account.
- Process invoices, payment, and other transactions in a timely manner.
- Collaborated with foundation to assist underprivileged families.
- Host winter / summer camps for the group more than 50 young adult.
Multi-Unit Operation Manager
Cathay Health
Taiwan, Taiwan
11.2014 - 03.2017
- Overseeing daily and coaching supervisors to enhance team.
- Analyzed monthly reports and set strategy marketing and pricing with PMs.
- Drove sales growth by 55% in 4 months
Store Manager
Eslite Co. (Fine Dining)
Taipei, Taiwan
01.2014 - 08.2014
- Hire, interview, train and set staff KPI.
- Analyze market trends to promote strategy.
- Conduct market to refine business including menu and pricing.
- Reduced labor cost by 40% meanwhile increased 35% of gross income in 60 days.
Pastry Chef /Business Owner
Wood Wind Cafe
Taiwan, Taiwan
11.2006 - 11.2013
- Formulated marketing and attract potential customers.
- Oversee store operations, ensuring workflows and adherence to meet high standard.
- Planned menu items based on seasonal ingredients.
- Beverage R&D, including training.
Education
Pastry Art / Culinary
George Brown College
TorontoSkills
- Market Analysis
- Sales Strategy
- Baking Techniques
- Business development
- Bookkeeping
- Team collaboration
- Social media posting /content creates
- Menu planning
- Mandarin native / Cantonese
- CRM / Profit & Loss
- Photography
Certification
- HACCP
- Food Handler
- WSET
- Internal Auditor
Timeline
Pastry Assistant
Bun Appetit
02.2026 - 04.2026
Sales Representative
Chuang's Trading
10.2025 - 01.2026
Senior Leader / Account
Non Profit
07.2017 - 06.2025
Multi-Unit Operation Manager
Cathay Health
11.2014 - 03.2017
Store Manager
Eslite Co. (Fine Dining)
01.2014 - 08.2014
Pastry Chef /Business Owner
Wood Wind Cafe
11.2006 - 11.2013
Pastry Art / Culinary
George Brown College