Accomplished professional with expertise in writing IPOs analyses, IPO placement analyses, and creating engaging visual content. Proven ability to understand customer needs and recommend suitable products, resulting in consistent sales success and exceeding targets. Skilled in building strong client relationships through a cheerful and outgoing personality. Adaptable and quick to learn, with a diverse industry background and the ability to thrive in changing environments. Currently an administrator in ID Cosmetic Clinic, leveraging organizational skills to ensure efficient operations.
Hi, I’m
Hsuan Yang
Thornhill,Ontario
Summary
Overview
5
years of professional experience
Work History
ID Cosmetic ClinicMarkham, ON
Administrator
03.2023 - Current
Job overview
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Aided colleagues, managers and customers through regular communication and assistance.
Newstock (underwritten by Blackwell Global)Taichung City (Taiwan), Xitun District
Work Study Student
06.2020 - 12.2021
Job overview
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Ability to briefly analyze IPOs and write analysis using valid data, organize databases, create video cover pages.
- Interacted respectfully with others to offer ideas, identify issues and provide assistance.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Complied with departmental protocols and procedures.
Himalaya Herbal HealthcareTaichung City (Taiwan), Xitun District
Salesperson
05.2018 - 05.2019
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Ability to count warehouse and store inventory
Education
Seneca College of Applied Arts And TechnologyNorth York, ON
Advanced Diploma from Business Administration - Financial Planning
08.2022
University Overview
Skills
- Client Relations
- Service Recommendations
- Customer Service
- Schedule Mastery
- LiveChat Messaging
- Verbal and Written Communication
- Data Entry and Compiling Data
- Document and File Management
- Business Correspondence
- MS Office
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Professional
Timeline
Administrator
ID Cosmetic Clinic
03.2023 - Current
Work Study Student
Newstock (underwritten by Blackwell Global)
06.2020 - 12.2021
Salesperson
Himalaya Herbal Healthcare
05.2018 - 05.2019
Seneca College of Applied Arts And Technology
Advanced Diploma from Business Administration - Financial Planning
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