HSIU HSIEN Chu
Surrey,BC
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
1
1
Language
8
8
years of professional experience
Work History
Operations Manager
Nutri-Buzz
Langley, British Columbia
01.2022 - 07.2026
- Managed daily operations to ensure efficient workflow and resource allocation.
- Implemented process improvements to streamline production and reduce waste.
- Oversaw quality control measures to maintain product standards and compliance.
- Coordinated inventory management and stock replenishment for optimal supply levels.
- Developed training programs to enhance staff performance and operational knowledge.
- Facilitated communication between departments to improve collaboration and efficiency.
- Scheduled team shifts to ensure adequate coverage during peak hours.
- Built and maintained strong client relationships to foster trust.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Service Supervisor
Nutri-Lawn
New Westminster, British Columbia
09.2018 - 07.2021
- Coordinated scheduling and deployment of service technicians.
- Supervised daily operations of lawn care service team.
- Trained new staff on safety protocols and service standards.
Education
Seaquam secondary
Delta, BCSkills
- Inventory management
- Quality control
- Workflow optimization
- Process improvement
- Resource allocation
- Staff training
- Customer relationship management
- Strategic planning
Languages
English, Chinese (Mandarin)
First Language
Timeline
Operations Manager
Nutri-Buzz
01.2022 - 07.2026
Service Supervisor
Nutri-Lawn
09.2018 - 07.2021
Seaquam secondary