HARSHRAJSINH GOHIL
Thunder Bay,Canada
Summary
Dedicated and Customer-focused professional with over 2 years of experience in fast-paced retail and food service environments. Proven ability to deliver exceptional customer service, support team operations, and maintain high standards of quality and efficiency. I am skilled in point-of-sale systems, product knowledge, time management, and working collaboratively to achieve organizational goals. Enthusiastic and adaptable, with a strong work ethic and a passion for helping customers find the right solutions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Canadian Tire
Thunder Bay, ON
07.2025 - Current
- Assisted customers in product selection and provided expert advice on merchandise features.
- Maintained inventory accuracy through regular stock checks and effective organization of merchandise displays.
- Executed promotional campaigns to enhance customer engagement and drive sales growth during peak seasons.
- Resolved customer inquiries and complaints efficiently to ensure high levels of satisfaction and loyalty.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Sales Associate
Walmart Supercenter
Mississauga, ON
05.2025 - 07.2025
- Provided knowledgeable assistance to customers with electronics products including TVs, laptops, headphones, gaming consoles, and accessories.
- Maintained up-to-date knowledge of new technology and promotions to support sales.
- Handled product returns, exchanges, and warranty questions with professionalism and customer-first attitude.
- Worked in General Merchandise (GM), assisting with stocking, zoning, and inventory management across seasonal and non-food departments.
Baker & Team Member
Tim Hortons
Mississauga, ON
09.2023 - 03.2025
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of the restaurant.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Operated ovens and bakery equipment to prepare products according to recipes.
Customer Service Representative
D-Mart Retail Store
Vadodara, India
04.2021 - 05.2023
- Greeted over 100 customers daily and provided tailored product recommendations.
- Managed point-of-sale transactions including cash, credit, and refunds.
- Assisted with restocking, inventory counts, and visual merchandising. Resolved customers' complaints professionally ensuring customer satisfaction.
- Operated the cash register, handled returns and exchanges, and ensured accurate transactions.
Education
Post - Graduate Certificate - Global Business Management
Mohawk College
Mississauga, ON01.2025
Bachelor of Commerce - undefined
Gujrat University
Gandhinagar, India01.2022
Skills
- Decision-making
- Interpersonal skills
- Adaptability
- Time management
- Conflict resolution
- Cooperation
- Mentorship
- Positivity
- Willingness to learn
Timeline
Sales Associate
Canadian Tire
07.2025 - Current
Sales Associate
Walmart Supercenter
05.2025 - 07.2025
Baker & Team Member
Tim Hortons
09.2023 - 03.2025
Customer Service Representative
D-Mart Retail Store
04.2021 - 05.2023
Post - Graduate Certificate - Global Business Management
Mohawk College
Bachelor of Commerce - undefined
Gujrat University