IT Business Analyst
Remote Financial Service
Edmonton, AB
01.2022 - 04.2022
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Evaluated trends to understand competitive environments and assess current strategies.
- Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Able to grasp the core fundamentals of Agile workflow
- Calculated risk and mitigation strategies
