Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hrittik Mehta

Yellowknife,NT

Summary


Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

4
4
years of professional experience

Work History

Retail Store Manager

The Northwest Company
02.2025 - Current
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Set effective store schedules and extended store hours based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Set up successful programs like Value-added Produce and Deli HMR (hot Food) in a competitive pricing market and increased sales growth by 65% in both Departments.
  • Merchandised products in high traffic areas and did some changes in store layout to increase sales within various departments.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.

Relief Store Manager

The Northwest Company
09.2024 - 12.2024
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a positive relationship with the community members by giving food donations to serve the needs of community.
  • Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
  • Re-profiled the whole store by doing all the new planograms of the store and did some changes in store layout plans to increase foot-traffic in the store.

Grocery Manager

The Northwest Company
05.2023 - 07.2024
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Performed key tasks to promote inviting grocery store appearance.
  • Negotiated with suppliers for better pricing, improving store's profit margins.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.


Department Manager

Walmart
09.2022 - 04.2023
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Led meetings with store management to discuss goals, challenges faced within the department as well as successful tactics to be implemented across the organization.

Walmart Associate

Walmart
06.2021 - 08.2022
  • Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.
  • Supported CAP Team 2 colleagues in executing comprehensive stocking plans for optimal product placement.
  • Contributed to the achievement of store sales targets by ensuring timely restocking and maintaining a strong product knowledge base.
  • Collaborated with team members to complete tasks quickly, contributing to a well-maintained store environment.
  • Consistently upheld company standards of cleanliness and organization throughout daily operations, creating an inviting shopping atmosphere for customers.

Education

Diploma in Computer Information Systems - School of Business

Kwantlen Polytechnic University
Surrey, BC
08-2022

Skills

  • Customer engagement
  • Strong multi-tasking
  • Retail operations
  • Problem-solving
  • Stockroom management
  • Decision-making skill
  • Sales growth
  • Inventory control
  • Store maintenance
  • Coaching and mentoring
  • Accurate money handling
  • Scheduling
  • Sales leadership
  • Goal setting
  • Detail-oriented
  • Strategic planning
  • Customer relations
  • Team development
  • Retail merchandise quality standards

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Retail Store Manager

The Northwest Company
02.2025 - Current

Relief Store Manager

The Northwest Company
09.2024 - 12.2024

Grocery Manager

The Northwest Company
05.2023 - 07.2024

Department Manager

Walmart
09.2022 - 04.2023

Walmart Associate

Walmart
06.2021 - 08.2022

Diploma in Computer Information Systems - School of Business

Kwantlen Polytechnic University

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