Hritik Sachdeva
Oakville,Ontario
Summary
Customer service representative with 5 years of experience, adept at managing time and resolving issues efficiently. Demonstrates leadership and adaptability by training and mentoring team members, significantly reducing turnover. Excels in enhancing customer satisfaction and loyalty through effective communication and attention to detail.
Overview
5
5
years of professional experience
Work History
ASSISTANT/DEPARTMENT MANAGER
Mcdonalds
Oakville, Canada
11.2023 - 09.2024
- Train and mentor team members, improving performance and reducing turnover
- Oversee daily operations, ensuring efficiency and customer satisfaction
- Manage inventory and supply orders, maintaining optimal stock levels
- Implement cost-saving measures, enhancing profitability
- Resolve customer issues promptly, boosting loyalty and repeat business
- Efficient in time-management
- Great problem-solving skills.
CUSTOMER SERVICE REPRESENTATIVE
Mcdonalds
Oakville, Ontario
12.2019 - 11.2023
- Customer service representative with 5 years of experience, adept at managing time and resolving issues efficiently
- Demonstrates leadership and adaptability by training and mentoring team members, significantly reducing turnover
- Excels in enhancing customer satisfaction and loyalty through effective communication and attention to detail
- Excellence in communication and explaining the new products to customers and crew.
Education
Business Administration - Accounting And Finance
St. Clair College
Toronto, ON05.2021
Skills
- Time management
- Communication
- Problem solving
- Leadership
- Adaptability
- Attention to detail
Languages
English
Hindi
Punjabi
Native or Bilingual
Timeline
ASSISTANT/DEPARTMENT MANAGER
Mcdonalds
11.2023 - 09.2024
CUSTOMER SERVICE REPRESENTATIVE
Mcdonalds
12.2019 - 11.2023
Business Administration - Accounting And Finance
St. Clair College