Hridey Goel
Surrey,Canada
Summary
Dynamic sales professional with proven success at Club 16, enhancing conversion rates by 20% through effective lead generation and client prospecting. Skilled in CRM tools and negotiation, I excel in delivering impactful product demonstrations and fostering strong customer relationships, driving significant growth in new sign-ups and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Representative
Club 16
Surrey, Canada
01.2024 - Current
- Conducted regular follow-ups with over 15 prospects weekly via phone and email, increasing conversion rates by 20% within 30 days.
- Analyzed client feedback from surveys and front-desk interactions to identify service gaps, resulting in a 10% improvement in customer satisfaction scores.
- Coordinated client visits, product demos, and local trade show presentations using CRM tools and PowerPoint, contributing to a 25% boost in new sign-ups.
Sales Associate
Aldo
Surrey, Canada
05.2023 - 04.2024
- Tracked daily and weekly sales KPIs to identify top-performing product lines and inform upselling strategies.
- Optimized backroom efficiency by reorganizing stockroom inventory based on size, color, and seasonal demand patterns.
- Processed over 100 customer transactions weekly using POS systems with 98% accuracy and minimal delays.
Receptionist
Club 16
Surrey, Canada
09.2023 - 01.2024
- Handled daily customer payments through both cash and POS systems while maintaining 100% compliance with company policies.
- Delivered front-line service support, resolving client issues and inquiries to ensure a positive customer experience.
Education
Post-Baccalaureate Diploma - Marketing and Sales Management
Kwantlen Polytechnic University
Surrey, BC01.2025
Skills
- Lead Generation
- Client Prospecting
- Sales Conversion
- Negotiation
- CRM Tools
- POS Systems
- Market Analysis
- Sales Forecasting
- Customer Relationship Management
- Product Demonstration
- Presentation
Timeline
Sales Representative
Club 16
01.2024 - Current
Receptionist
Club 16
09.2023 - 01.2024
Sales Associate
Aldo
05.2023 - 04.2024
Post-Baccalaureate Diploma - Marketing and Sales Management
Kwantlen Polytechnic University
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