Summary
Skills
Work History
Education
Languages
Generic

HRIDAYJIT SINGH

Halifax,NS

Summary

Client-focused professional with experience in management, customer service, sales, and accounting. Skilled in cash handling, daily banking deposits, digital tools, and transaction accuracy. Strong problem-solving, team leadership, and relationship-building abilities, with a proven track record of enhancing client satisfaction and driving business results.

Skills

    Customer Service & Client Relations Skills

  • Client Engagement & Relationship Building
  • Active Listening & Communication
  • Problem Solving & Conflict Resolution
  • Client Needs Assessment & Advisory
  • Service Excellence & Customer Satisfaction

    • Operational & Financial Skills

  • Cash Handling & Reconciliation
  • Daily Banking & Deposit Management

    Leadership & Team Management Skills

  • Team Training & Coaching
  • Workflow Coordination & Supervision
  • Performance Monitoring & Feedback
  • Collaboration & Partner Relationship Management

    • Technical Skills

  • Microsoft Office (Excel, Word, Outlook)
  • Email and Calendar Management
  • Data Entry & Record Keeping

Work History

MANAGER

Charltom Restaurants
Halifax, NS
01.2021 - 07.2025
  • Proactively engaged with guests to understand their needs, provide guidance, and create memorable service experiences—mirroring a client-first, advice-based approach.
  • Demonstrated strong leadership in a target-driven environment, coaching team members to achieve performance goals, and deliver consistently high client satisfaction.
  • I took ownership of resolving and preventing service issues, using active listening and problem-solving skills to deliver quick, effective solutions.
  • Leveraged digital tools and technology to streamline service, support mobile/online orders, and educate guests on available digital features—enhancing the overall client experience.
  • Built and maintained strong relationships with team members and partners, fostering collaboration, and ensuring smooth operations that supported client needs.

Shift Manager

Le Coq Frit
Montreal, QC
04.2021 - 12.2021
  • Ensured a high standard of guest service by greeting clients promptly, assisting with inquiries, and maintaining a welcoming, support-focused environment during busy shifts.
  • Managed cash operations, including balancing tills, verifying the accuracy of payments, monitoring cash flow, and preparing secure daily banking deposits, with strong attention to detail.
  • Handled guest concerns with professionalism and sound judgment, resolving issues efficiently while maintaining trust, clarity, and a positive client experience.
  • Oversaw both in-store and digital service channels, coordinating mobile orders, supervising payment processing, and ensuring smooth, error-free transactions for all clients.

Sales and Marketing Intern

OSL Retail Services
Montreal, QC
05.2021 - 08.2021
  • Engaged with clients to understand their needs, provide product guidance, and support a positive customer experience.
  • Assisted in identifying sales opportunities and promoting services to enhance client satisfaction and loyalty.
  • Supported the team with market research, data analysis, and reporting to inform strategic decisions.

Line Cook Supervisor

Carlos and Pepe's
Montreal, QC
07.2019 - 09.2020
  • Coordinated kitchen operations while maintaining high service quality, ensuring accurate and timely preparation of orders to support a consistent and positive client experience.
  • Trained and guided team members on workflow, safety, and service standards, fostering strong communication, and smooth collaboration during high-volume periods.
  • Monitored inventory and order accuracy, resolving issues quickly and proactively to prevent delays, and maintain reliable service for both in-store and digital orders.

Accounting Intern

H.S Arora Enterprises
Amritsar, India
03.2018 - 01.2019
  • Collaborated with team members to streamline invoicing procedures, enhancing efficiency.
  • Assisted with daily bookkeeping tasks, data entry, and account reconciliations, with strong attention to accuracy.
  • Supported the preparation of financial reports by organizing invoices, receipts, and transaction records.
  • Helped with month-end tasks, verifying documentation, and identifying discrepancies to maintain reliable financial data.

Education

Attestation of College Studies( AEC) - Business Administration Sales And Marketing

Herzing College
Montreal, QC
08-2021

Secondary School Diploma - Commerce

The Senior Study School
India
01-2018

Tally Accounting

Tally Accounting NIIT
India
01-2017

Languages

French
Elementary

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