Hovsep Daldalyan
Los Angeles
Summary
At Chris N Eddys, as a Shift Lead, I spearheaded team performance enhancements and significantly elevated customer satisfaction through expert conflict resolution and exemplary guest service. My leadership not only improved operational efficiency but also fostered a culture of excellence and motivation among team members.
Overview
3
3
years of professional experience
Work History
Shift Lead
Chris N Eddys
04.2022 - Current
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Conducted regular reviews of operations and identified areas for improvement.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
High School Diploma -
John Marshall High School
Los Angeles, CA05-2008
Skills
- Performance improvement
- Team motivation
- Guest service
- Conflict resolution
Languages
Armenian
Full Professional
Timeline
Shift Lead
Chris N Eddys
04.2022 - Current
High School Diploma -
John Marshall High School
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