Hovan Ismael
Surrey,BC
Summary
Proven Logistics Coordinator with a track record of enhancing operational efficiency at AVSI, an Italian NGO. Expert in loading, unloading, and ensuring warehouse safety, coupled with exceptional customer service skills. Successfully minimized stockouts and streamlined supply chain disruptions, demonstrating a strong ability to adapt and solve problems effectively. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Hardworking employee enthusiastic about learning [courier] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Driver, Warehouse Orders
Aran Upholstery
2023.08 - 2024.07
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Logistics Coordinator
AVSI (Italian NGO)
2020.12 - 2023.07
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Education
Bachelor of Science - Veterinary Medicine
University College of Duhok
Duhok,Kurdistan,Iraq09.2018
Skills
Class 5 license ,BC
- Loading and unloading
- Order Picking
- Heavy Lifting
- Warehouse Safety
- Shipping and Receiving
- Customer Service
Accomplishments
- Collaborated with team of 5 in the development of fodder and Sheep distribution .
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Professional Working
Arabic
Professional Working
Certification
- Class 5 License - [Canada.BC]
- CPDW - Certified Professional in Distribution and Warehousing
- Certified Logistic , AVSI NGO
- CPR Training -RED CROSS NGP
CAR
Additional Information
Experienced driver with 15 years of international license and a Class 5 license in BC and a spotless driving record, seeking a driver position to utilize exceptional driving skills and commitment to safety.
Licenses and Certifications:
- Class 5 Driver's License (British Columbia, Canada)
- international license
- A clean sheet of 15 years of driving record
Timeline
Driver, Warehouse Orders
Aran Upholstery
2023.08 - 2024.07
Logistics Coordinator
AVSI (Italian NGO)
2020.12 - 2023.07
Bachelor of Science - Veterinary Medicine
University College of Duhok
- Class 5 License - [Canada.BC]
- CPDW - Certified Professional in Distribution and Warehousing
- Certified Logistic , AVSI NGO
- CPR Training -RED CROSS NGP
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