Hou Yin (Peter) Ng
Markham,ON
Summary
Detail-oriented Quality Management professional delivering efficiency and standardization, with experience managing a Quality Assurance Program. Skilled in analyzing data/information and understanding of different standards and business requirements. Monitor supply chain management to ensure operational excellence. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporation compliance, risk management and corrective action programs. Added value in understanding of corporate governance framework.
Overview
17
17
years of professional experience
Work History
Quality Control Manager
Starboard Seafood (Ontario) Inc.
2023.09 - Current
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Ensured regulatory compliance of company by maintaining necessary records, license and permits.
- Collaborated with cross-functional teams to execute change management and ensured non-interruption to weekly purchase over CAD 900K.
Assistant Property Manager
Shiu Pong Management Limited
2023.01 - 2023.09
- Managed daily building operations of high-rise condominium with 300+ units in the capacity of a Property Manager employing working knowledge and expertise from professional training.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Ensured regulatory compliance by keeping all related records of condominium corporation and registry of Board of Directors.
Leasing Agent
Royal York Property Management
2022.01 - 2023.01
- Toured a portfolio of 15-30 properties across the Greater Toronto Area with prospective tenants and provided wealth of information in regards to their key features.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Participated in property inspections and assessments to prepare for move-ins and move-outs.
Manager, Corporate Secretariat
Hong Kong Science and Technology Parks Corporation
2018.03 - 2022.01
- Arranged, coordinated and administered over 20 meetings of the Board of Directors and Board Committees annually.
- Strengthened board governance through development of comprehensive policies, procedures and efficient administration of Board operations.
- Serve as a liaison between the Board of Directors and management on board related matters.
Assistant Manager, Corporate Secretariat
Hong Kong Science and Technology Parks Corporation
2015.03 - 2018.02
- Provided administration support to over 15 meetings of the Board of Directors and its committees annually.
- Coordinated with cross-functional teams to provide business proposals and materials to the Board of Directors to make informed decisions.
- Serve as a liaison between the Board of Directors and management on board related matters.
Assistant Manager, Marketing & Sales
Hong Kong Science and Technology Parks Corporation
2009.10 - 2015.02
- Supervised day-to-day operations to meet performance, quality and service expectations of the leasing team.
- Expedited decision-making for admissions committees by preparing over 15 comprehensive applicant profiles annually.
- Assisted with budget preparation, monitoring expenses to ensure adherence to financial targets.
Key Account Officer, Marketing & Admission
Hong Kong Science and Technology Parks Corporation
2008.02 - 2009.09
- Showcased over 200 commercial and laboratory units to prospective tenants and handled admission requests.
- Processed applications in a timely manner, meeting deadlines while maintaining attention to detail in reviewing applicant materials.
- Collaborated effectively with other departments to streamline move-in/move-out process of tenants.
Education
Bachelor of Arts - Economics
06.1998
Skills
- Quality Management Systems
- Quality processes
- Preventive and Corrective Actions
- Safety Procedures
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- Attention to Detail
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Satisfaction
- Problem-Solving
- Self Motivation
- Adaptability
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Quality Control Manager - Starboard Seafood (Ontario) Inc.
2023.09 - Current
Assistant Property Manager - Shiu Pong Management Limited
2023.01 - 2023.09
Leasing Agent - Royal York Property Management
2022.01 - 2023.01
Manager, Corporate Secretariat - Hong Kong Science and Technology Parks Corporation
2018.03 - 2022.01
Assistant Manager, Corporate Secretariat - Hong Kong Science and Technology Parks Corporation
2015.03 - 2018.02
Assistant Manager, Marketing & Sales - Hong Kong Science and Technology Parks Corporation
2009.10 - 2015.02
Key Account Officer, Marketing & Admission - Hong Kong Science and Technology Parks Corporation
2008.02 - 2009.09
York University - Bachelor of Arts, Economics
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