Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Houssam Lahmidi

Montreal,QC

Summary

5 années d'expérience dans customer service secteur à la tête d'équipes de 100 collaborateurs. Forte capacité à la prise de décision dans l'intérêt de l'entreprise et des clients. Dotée d'un grand sens du leadership et de l'organisation dans la réalisation de projets rentables et porteurs.

Overview

8
8
years of professional experience

Work History

3eme Cle

Skechers Shoe Store
02.2023 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Busboy and Food Runner

rib n Reef restaurant
01.2022 - 02.2023
  • Memorized dining room floor plans and understood seat number system.
  • Stocked service supply areas with tableware, garnishes and prepared food.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Assisted servers to optimize guest dining experience.

Warehouse Associate

Aldo Group
05.2021 - 12.2022
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Collected stock location orders and printed requests to maintain inventory control.
  • I also worked as stock manager with call it spring and Aldo stores

Cleaning Crew Member Part-time

air canada
06.2021 - 01.2022
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • inside the airplane

Stock Manager

oppo smart phones
01.2020 - 12.2020
  • Worked with dispatchers and outbound production team to enhance service delivery for customers.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].

Conseiller De Change

Global Exchange Morocco and turkey
01.2018 - 01.2020

supports customers by providing helpful information, answering questions, and responding to complaints. I wasin the front line of support for clients and customers and I help ensure that customers are satisfied with products, services, and features.

Stock Associate

Adidas Brand
01.2017 - 01.2018
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.

Customer Service Representative

IDFS ( Duty Free Shops ) Morocco
01.2016 - 01.2017

answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction.



Education

2eme Année - Economie

university Hassan 2
Casablanca Morocco

Skills

  • 1 L'aptitude à travailler en équipe
  • 2 Prise d'initiatives et résolution de problèmes
  • 3 Bonne organisation et bonne planification
  • 4 Analyser des données
  • 5 Etre capable de vous adapter

Languages

English
Native or Bilingual

Timeline

3eme Cle

Skechers Shoe Store
02.2023 - 10.2023

Busboy and Food Runner

rib n Reef restaurant
01.2022 - 02.2023

Cleaning Crew Member Part-time

air canada
06.2021 - 01.2022

Warehouse Associate

Aldo Group
05.2021 - 12.2022

Stock Manager

oppo smart phones
01.2020 - 12.2020

Conseiller De Change

Global Exchange Morocco and turkey
01.2018 - 01.2020

Stock Associate

Adidas Brand
01.2017 - 01.2018

Customer Service Representative

IDFS ( Duty Free Shops ) Morocco
01.2016 - 01.2017

2eme Année - Economie

university Hassan 2
Houssam Lahmidi