Houman Maleki
North Vancouver,BC
Summary
Obtain a job as a customer representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company.
Overview
3
3
years of professional experience
Work History
Sales Associate
Fresco Deli
08.2023 - Current
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty
Managing Director
Nika Food Ltd
09.2021 - Current
- Delivered excellent customer service by assisting customers in selecting deli items, meats, cheeses, and other products
- Prepared and served sandwiches, salads, and other delicious dishes according to established recipes and customer preferences
- Followed strict food safety and hygiene guidelines, ensuring food processing areas, equipment, and utensils are clean
- Collaborated effectively with co-workers to meet customer needs and ensure the deli department operates well
- Supported team members during busy times and helped train new employees
- Maintained high standards of product quality by regularly testing deli meat products for freshness, flavor, and appearance
- Identified and resolved discrepancies and errors in customer accounts.
Education
Associate Of Commerce And Business Administration - Business Administration and Management
British Columbia Institute of Technology
01.2017
Skills
- Marketing Strategy
- Leadership
- Food Safety
- Microsoft
- POS Systems
- Decision-Making
- Cash Handling
- Sales expertise
- Daily Reporting
- Purchase assistance
- Staff Training
- Time management skills
- Merchandise Restocking
- Customer Relationship Management
Languages
English
Native or Bilingual
Farsi
Native or Bilingual
Timeline
Sales Associate
Fresco Deli
08.2023 - Current
Managing Director
Nika Food Ltd
09.2021 - Current
Associate Of Commerce And Business Administration - Business Administration and Management
British Columbia Institute of Technology
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