
•Prepare and serve high-quality coffee beverages, ensuring consistency in taste and presentation, able to do esspresso dialing and latte art
• Create intricate and visually appealing latte art to enhance the customer experience.
• Operate POS systems efficiently to process orders and handle transactions accurately.
• Maintain cleanliness and sanitation standards in all areas of the cafe, including brewing equipment, countertops, and dining areas.
•Warming and wrapping up/bagging sandwiches and pastries for customers
• Engage with customers in a friendly and professional manner, providing product recommendations and addressing any inquiries or concerns.
•Provide friendly customer service
•Collaborate with team members to ensure smooth operations during peak hours and uphold service standards
•Strictly follow health regulations, keep a clean and sanitized working environment ( floor, bar table, stock room, machinery)
•Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of both Starbucks and Sheraton
• Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep outlet operating to standards and sets a positive example for the shift team
•Keeping the bar clean and following all sanitation protocols
•Memorize our menu and provide suggestions to our guests
•Greeting guest and providing friendly service
•Positive attitude and approach to customer service
•passion for coffee and providing exceptional customer service in a fast-paced environment.
•A positive ambassador with strong communication skills and a genuine kindness, thoughtfulness.
•Assist with daily opening and closing tasks
•Very familiar with menu items.
•Prepare and serve high-quality coffee and beverages.
•Assemble orders for in-store and online customers with precision and care.
•Assist with closing duties and ensure the café is ready for the next day.