Hossein Pourabbasian
Toronto
Summary
Results-driven IT Technician with strong expertise in hardware repair, software troubleshooting, and network diagnostics. Proven ability to diagnose complex technical issues, perform efficient repairs, and improve operational workflows through data-driven solutions using Microsoft Access, MySQL, Power BI, and Excel. Adept at working in high-volume environments while maintaining accuracy and performance.
Actively seeking opportunities across Canada and fully open to relocation for long-term career .
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Repair Technician
IVY Technologies (Dell MBR)
09.2023 - Current
- Diagnosed and resolved both hardware and software issues across laptops, desktops, monitors, and docking stations.
- Performed advanced diagnostics, testing, and repair of electronic devices with high accuracy and efficiency.
- Replaced and repaired hardware components including motherboards, RAM, SSDs, power modules, and internal peripherals.
- Troubleshot and resolved Windows OS issues, including system errors, driver conflicts, and performance optimization.
- Conducted basic network troubleshooting, including IP configuration, connectivity issues, and device communication.
- Designed and developed a Microsoft Access system to manage incoming units (receiving workflow), integrated with a MySQL database for centralized tracking.
- Configured and maintained Power BI dashboards to visualize operational and repair data for reporting and analysis.
- Built dynamic Microsoft Excel dashboards to track scrap and non-repairable units, improving inventory visibility and decision-making.
- Collaborated with team members to improve repair processes, reduce turnaround time, and increase overall efficiency.
Network Administrator
Green Box Co
12.2019 - 01.2023
- Managed network infrastructure, ensuring optimal performance and reliability across multiple sites.
- Configured and maintained routers, switches, and firewalls to enhance security protocols.
- Mentored junior staff on best practices in network administration and security measures.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Monitored system performance and responded to alerts.
Education
Bachelor of Computer Science -
Science And Research University
Tehran , IranHigh School Diploma -
Mouood
Tehran 05-2018
Certificate - English-as-a-Second-Language Education
Seneca College of Applied Arts And Technology
North York05-2023
Skills
- Desktop technical support
- Hardware installation
- Software configuration
- Technical support
- Routing protocols
- Network design
- HTML
- CSS
- Javascript
- Strong debugging skills
Languages
English
Full Professional
Persian
Native or Bilingual
Certification
Certified IPC Specialist (CIS) – IPC-A-610 Standard
(Training completed – certification achieved through internal program)
MetaCompliance – Certificate of Achievement
Completed training in cybersecurity awareness, data protection, and IT compliance standards.
Front-End Web Development (HTML, CSS, JavaScript) – Udemy
Completed hands-on training in building responsive websites, working with modern CSS frameworks, and implementing interactive features using JavaScript.
Timeline
IT Repair Technician
IVY Technologies (Dell MBR)
09.2023 - Current
Network Administrator
Green Box Co
12.2019 - 01.2023
Bachelor of Computer Science -
Science And Research University
High School Diploma -
Mouood
Certificate - English-as-a-Second-Language Education
Seneca College of Applied Arts And Technology