Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hossein Khanzadeh

Toronto,ON

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Driver

Uber Greenlight Inc.
02.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Warehouse Associate

Amazon Fulfilment Center
07.2021 - 10.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise, conveying orders to shipping docks.
  • Worked safely around and operated moving machinery.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
  • Performed inspections for possible damage, flaws and irregularities to make sure deliveries meet customer’s expectations.

Cashier/Restaurant Team Member

Centerale Bergham
01.2021 - 04.2021
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Handled cash, payments and refunds as I processed orders accurately, accounting for possible errors and discrepancies.
  • Assisted new employees on training with POS system operation, customer service strategies and sales goals.
  • Improved service speed by assisting co-workers on packaging food and delivering it to customers.
  • Addressed and resolved customer complaints in polite and professional manner.

Cashier/Restaurant Team Member

Tim Horton’s
10.2020 - 01.2021
  • Provided excellent customer experience with fair, friendly, and courteous service.
  • Processed orders, payments, as well as refunds maintaining accuracy with quantities.
  • Prepared and served hot and cold drinks such as coffee, tea, artisan and specialty beverages.
  • Occasionally helped preparing and serving sandwiches according to food and safety standards.
  • Kept the workplace tidy and clean to maximize satisfactory customer experience.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

No Degree - Computer Programming

George Brown College
05.2026

High School Diploma -

Alavi Highschool
Tehran, Iran
04.2018

Skills

  • Food Preparation and Safety
  • Customer Rapport
  • Table Preparation
  • To-Go Order Preparation
  • Courteous Phone Demeanor
  • Pos Operation
  • Dining Room Cleaning and Upkeep
  • Heavy Lifting

Certification

In progress...

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

Warehouse Associate

Amazon Fulfilment Center
07.2021 - 10.2022

Driver

Uber Greenlight Inc.
02.2021 - Current

Cashier/Restaurant Team Member

Centerale Bergham
01.2021 - 04.2021

Cashier/Restaurant Team Member

Tim Horton’s
10.2020 - 01.2021

No Degree - Computer Programming

George Brown College

High School Diploma -

Alavi Highschool

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