Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
6
6
years of professional experience
Work History
Grocery Clerk
Iga
gatineau, Québec
09.2023 - 10.2024
Kept stock fresh and attractive by consistently rotating items during restocking
Handled efficient restocking through each shift, including transporting pallets to stock locations, keeping aisleways clear, and maintaining space for shopping customers
Backed up front-end staff with cashiering assistance during busy customer periods
Collaborated with team members to complete daily tasks efficiently
Front Desk Worker
Le Palais Du Shawarma
gatineau, Québec
02.2023 - 07.2023
Assisted customers with orders, providing product information
Processed orders and payments accurately and efficiently
Maintained a clean and organized front counter and dining area, restocking supplies as needed
Costumer Manager
Casablanca Sweet Home
Casablanca, Grand Casablanca, Morocco
02.2022 - 08.2022
Company Overview: Rental Company
Created detailed reports on customer interactions for upper management review
Analyzed customer data to identify trends and make recommendations for improvement
Developed and implemented strategies for improving customer retention rates
Resolved customer complaints and issues in timely, professional manner
Internship
Royal Air Maroc
Casablanca, Grand Casablanca, Morocco
01.2019 - 03.2019
Company Overview: Aviation Company
Developed and maintained professional relationships with internal employees and customers
Learned about howe an airline works and the work done by the small groups that make it up
Conducted basic clerical duties by taking memos, maintaining files and organizing documents
Education
Scientific baccalaureate - Science
lycee Francais Louis Massignon
Casablanca, Morocco
Bachelor of Science (B.S.) - Mechanical Engineering
University of Ottawa
Skills
Guest Relations
Record Keeping
Attention to Detail
Conflict Resolution
Respect of deadlines
Microsoft Office
3D design software
Programmation langage (C)
Languages
english Upper Intermediate (B2), french Proficient (C2), arabic Proficient (C2)
Timeline
Grocery Clerk
Iga
09.2023 - 10.2024
Front Desk Worker
Le Palais Du Shawarma
02.2023 - 07.2023
Costumer Manager
Casablanca Sweet Home
02.2022 - 08.2022
Internship
Royal Air Maroc
01.2019 - 03.2019
Scientific baccalaureate - Science
lycee Francais Louis Massignon
Bachelor of Science (B.S.) - Mechanical Engineering
HR Research Analyst at Statistics Canada (HR Business Intelligence, Wellness, and Transformation Division)HR Research Analyst at Statistics Canada (HR Business Intelligence, Wellness, and Transformation Division)