Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Hossanna Obanor

Kitchener

Summary

Compassionate and dedicated Shelter Worker with over four years of progressive experience supporting vulnerable populations in shelter and community settings. Skilled in trauma-informed care, crisis intervention, and harm reduction strategies. Proven ability to foster a safe, respectful, and client-centered environment, supporting clients in overcoming challenges related to homelessness, mental health, and substance use. Certified Unregulated Care Provider(UCP) with additional training in Gentle Persuasive Approach(GPA) enabling effective, respectful and person-centered care delivery. Strong communication, assessment, and advocacy skills, with a track record of collaborating effectively with multidisciplinary teams and community resources.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Unregulated Care Provider

Paramed Home Health Care
07.2025 - Current
  • Deliver compassionate and person-centered care to clients in community and home settings, promoting safety, dignity, and independence.
  • Assist clients with activities of daily living (ADLs) including personal hygiene, mobility, nutrition, and medication reminders.
  • Apply Gentle Persuasive Approaches (GPA) to de-escalate responsive behaviors and maintain a safe environment.
  • Monitor client progress and report changes in health status to supervisors and healthcare professionals.
  • Support individuals with cognitive impairments, mental health challenges, and palliative care needs using empathy and trauma-informed practices.

Shelter Care Worker

Wyndham House
09.2024 - Current
  • Provide support to vulnerable individuals in transition by fostering a safe, recovery-oriented environment.
  • Maintain an environment conducive to 24/7 person-centered care and housing support.
  • Support harm reduction strategies in partnership with clients to minimize risks and promote health.
  • Collaborate with external agencies to facilitate referrals for housing and additional support services.
  • Conduct intake assessments, mental health status checks, and wellness monitoring to identify client needs.
  • Assist with case planning, ensuring follow-through and engagement with primary workers.
  • Complete accurate documentation, client files, and statistical reporting within required timelines.
  • Carry out operational duties including inventory management, supply ordering, building rounds, and facility safety checks.
  • Build rapport with program participants, reinforcing trust and consistent engagement.
  • Ensure client and resident safety while providing advocacy and linkage to external services.

Education

Diploma - Social Work and Community Services

B.Sc. - Mass Communication

Tansian University

Skills

  • Trauma-Informed Care & Crisis Intervention
  • Harm Reduction & Substance Use Support
  • Client Needs Assessment & Case Management
  • Housing First & Community Integration
  • Behavioral Management & De-escalation Techniques
  • Program Coordination & Resource Referral
  • Gentle Persuasive Approach(Certified)
  • Unregulated Care Provider(Certified)
  • EMIS & HIFIS Data Management
  • Community Outreach & Support
  • Excellent Verbal & Written Communication
  • Reliable Transportation(Valid G2 License and Insured Vehicle)

Accomplishments

  • Certificate of Recognition – Presented by Jesse Dixion, MPP of Kitchener, for outstanding service and dedication in community support and care.
  • Certificate of Appreciation – Awarded by Mayor Berry Vrbanovic, Council, and the Citizens of the City of Kitchener in recognition of significant contributions to community involvement and advocacy.

Languages

English

Certification

  • Vulnerable Sector Screening (Level 3)
  • Naloxone Administration
  • HIFIS Data Management
  • Crisis Intervention & Risk Management
  • Unregulated Care Provider(UCP)
  • Gentle Persuasive Approach(GPA)

Timeline

Unregulated Care Provider

Paramed Home Health Care
07.2025 - Current

Shelter Care Worker

Wyndham House
09.2024 - Current

B.Sc. - Mass Communication

Tansian University

Diploma - Social Work and Community Services

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Hossanna Obanor