HOSSAME KREIDIEH
Sechelt
Summary
Dynamic and strategic retail leader with 12+ years of progressive experience driving performance across multi-unit operations, particularly within the sports retail sector. Proven expertise in growing revenue, building top-tier teams, and optimizing sales and operations at scale. Passionate about delivering exceptional customer experiences, and building regional strategies that scale. Fluent in English, Spanish, and Arabic.
Overview
10
10
years of professional experience
Work History
Operations Manager
Trail Bay Source for Sports
Sechelt
01.2025 - Current
- Directed all facets of operations for a high-volume sporting goods retailer, improving efficiency by 15% via process standardization.
- Developed data-backed inventory systems reducing stockouts by 22% and increasing turnover by 18%.
- Drove regional brand presence through digital campaigns, resulting in 35% more engagement and 12% increase in online conversion.
- Partnered with executive team to explore expansion opportunities and build localized strategies.
Store Manager
Trail Bay Source for Sports
Sechelt
05.2023 - 01.2025
- Managed $3.2M store operation and led a 23-member team to exceed sales goals by 12%.
- Built and executed a training program that enhanced CX scores by 28% and reduced turnover by 15%.
- Improved merchandising flow and labor optimization, reducing operating costs by 8%.
- Developed and tracked KPIs to align team efforts with strategic sales goals.
Senior International Sales Manager
Saint Honore
Panama City
01.2018 - 01.2022
- Oversaw sales and ops across 8 countries, reaching 118% of annual goals within a $12M budget.
- Entered 3 new territories resulting in $2.4M revenue growth.
- Reduced operational overhead by 14% through supply chain strategy and forecasting.
- Presented performance reports and regional insights to executive stakeholders.
Regional Sales Manager
Saint Honore
Panama City
01.2015 - 01.2018
- Led regional teams across 5 countries and consistently delivered 115%+ of sales targets.
- Strengthened key accounts and increased average value by 24%.
- Boosted retention and acquisition efforts through targeted sales strategies and market trend analysis.
Education
Bachelor of Business Administration -
York University
Toronto, ON01.2013
Advanced Diploma - Marketing
Sir Sandford Fleming College
Peterborough, ON01.2009
Skills
- Multi-Unit Leadership
- Regional Operations
- Sports Retail Expertise
- P&L and Budget Management
- Team Development
- Sales & Revenue Strategy
- Inventory Optimization
- Vendor & Brand Partnerships
- Marketing Strategy
- Strategic Planning
- KPI-Driven Leadership
- Inventory management
Languages
Spanish
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Operations Manager
Trail Bay Source for Sports
01.2025 - Current
Store Manager
Trail Bay Source for Sports
05.2023 - 01.2025
Senior International Sales Manager
Saint Honore
01.2018 - 01.2022
Regional Sales Manager
Saint Honore
01.2015 - 01.2018
Bachelor of Business Administration -
York University
Advanced Diploma - Marketing
Sir Sandford Fleming College
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