Hossain Mohammad
Montreal,QC
Overview
4
4
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Hardware Computer Repair Technician
Net2world
Malmo, Sweden
03.2019 - 11.2019
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Linked computers to network and peripheral equipment.
Customer Service Agent
Sarah Exchange Office
Montreal , QC
01.2020 - 10.2020
Customer Service Representative
Super Marche PA
Montreal , QC
12.2020 - 01.2022
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
Sales Associate
Branche D'Olivier - Le Plateau
Montreal , QC
02.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Performed cash, card and check transactions to complete customer purchases.
Education
Bachelor - Computer Science
Concordia University
Montreal, QC 06.2022 - Current
French Language And Literature
Centre Champlain
Verdun, QC 01.2020 - 01.2021
Timeline
Bachelor - Computer Science
Concordia University
06.2022 - Current
Sales Associate
Branche D'Olivier - Le Plateau
02.2022 - Current
Customer Service Representative
Super Marche PA
12.2020 - 01.2022
Customer Service Agent
Sarah Exchange Office
01.2020 - 10.2020
French Language And Literature
Centre Champlain
01.2020 - 01.2021
Hardware Computer Repair Technician
Net2world
03.2019 - 11.2019
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