Hossain Forhad

Led the creation and production of tailored apparel for various clients including retailers, wholesalers, online stores, and private labels.

Created groundbreaking designs for denim jeans, winter jackets, and rain jackets.

Developed collaborations with green manufacturers, minimizing waste and enhancing sustainability.

Integrated design, sourcing, and production under one roof, streamlining operations.

Spearheaded the creation and management of a successful online clothing store.

Led implementation of hybrid work delivery models for telecommunications and internet services.

Directed strategic initiatives to enhance client satisfaction and drive business growth.

• Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Identified new revenue generation opportunities to maximize bottom-line profitability.

• Delivered exceptional service, cultivating long-term business relationships.
• Secured positive client results by understanding and meeting their specific requirements.
• Stayed informed on industry developments and market trends to gain acompetitive advantage.
• Established connections with industry professionals and organizations.

Established and expanded a referral partner program, leading to substantial sales growth.

Provided custom voice, data, and internet solutions to SMB clients.

Enhanced market position by analyzing trends and optimizing strategies.

• Performed exhaustive research to deliver precise information and dependable solutions.
• Enhanced customer satisfaction through effective and empathetic listening skills.
• Delivered superior service by carefully addressing customer concerns and presenting customized solutions.
• Collaborated with various departments to improve product knowledge.

Surpassed sales goals via strategic campaigns and mentorship programs.

Enhanced customer retention through participation in innovative projects such as Shaw Go Wi-Fi.

• Performed extensive research to ensure customers received precise information.
• Achieved significant customer satisfaction through empathetic listening in difficult circumstances.
• Conducted thorough research to provide customers with accurate information and reliable solutions.
• Achieved high levels of customer satisfaction with empathetic listening skills during challenging situations.