Hortense Guiawa
Red Deer,AB
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
Work History
Long Term Care
CisssCA
Levis, Quebec
02.2024 - 01.2025
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Long Term Care
Cisss Baie James
Chibougamau, Quebec
11.2022 - 07.2023
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Long Term Care
Ciusss Montreal
Montreal, Quebec
04.2019 - 02.2022
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Food Worker
Commensal
Boisbriand, Quebec
03.2017 - 04.2019
- Carried out opening, closing duties such as setting up, breaking down counters or stations.
- Set up, restocked and cleaned dining areas.
- Acquired new skills to support team and further accommodate customer needs.
- Rotated inventory to reduce waste and optimize freshness.
- Checked expiration dates on all food products before serving them.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Organic Farmer
Kinds Organics
Bradford, Ontario
08.2016 - 03.2017
- Purchased supplies, including seeds and fertilizer.
- Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
- Used recognized breeding practices to direct breeding or raising of stock.
- Loaded agricultural products into trucks to deliver products to markets or storage facilities.
Education
Long Term Care Certificate - Long Term Care
Training Center Marguerite Bourgeoys Montreal
Montreal, QC01-2020
Bachelor of Science - Environnemental Geography
University of Montreal
Montreal, QC06-2016
Licensed Practical Nurse Certificate - Licensed Practical Nurse
CFP BAIE JAMES
Chibougamau, QCSkills
- Project management
- Data analysis
- Regulatory compliance
- Customer service
- Team collaboration
- Time management
- Creative problem solving
Timeline
Long Term Care
CisssCA
02.2024 - 01.2025
Long Term Care
Cisss Baie James
11.2022 - 07.2023
Long Term Care
Ciusss Montreal
04.2019 - 02.2022
Food Worker
Commensal
03.2017 - 04.2019
Organic Farmer
Kinds Organics
08.2016 - 03.2017
Long Term Care Certificate - Long Term Care
Training Center Marguerite Bourgeoys Montreal
Bachelor of Science - Environnemental Geography
University of Montreal
Licensed Practical Nurse Certificate - Licensed Practical Nurse
CFP BAIE JAMES
Similar Profiles
Carter PenneyCarter Penney
Warehouse Assistant at Lee Specialty Seals Inc.Warehouse Assistant at Lee Specialty Seals Inc.
Brayden HandleyBrayden Handley
Journeyman Scaffold Builder at Brock ScaffoldingJourneyman Scaffold Builder at Brock Scaffolding
Christian AkonkwaChristian Akonkwa
Sanitation Technician at PSSI Packers Sanitation ServicesSanitation Technician at PSSI Packers Sanitation Services