Horacio Zapata
Vancouver,BC
Summary
Experienced professional with a passion for advocacy and community empowerment, I am excited about the opportunity to join the Rainbow Refugee Board of Directors. With expertise working like a volunteer and knowledge in Finance and Human Resources areas and a deep commitment to the 2SLGBTQI+ community, I am well-equipped to support the organization's mission. Eager to contribute strategic insight and collaborative leadership, I am dedicated to promoting equitable migration and fostering communities of belonging.
Overview
14
14
years of professional experience
Work History
Property Manager
Cressey Development
01.2022 - Current
- Address tenant inquiries, complaints, and requests promptly and professionally, fostering positive relationships to ensure satisfaction and retention. Enforce lease agreements, including rent collection and renewals, while effectively communicating important information to tenants.
- Oversee regular maintenance and repairs, scheduling and supervising contractors and staff to ensure a safe, clean, and well-maintained property at all times.
- Monitor expenses, maintain up-to-date financial records, and implement cost-effective solutions to manage the property efficiently.
- Market vacant units, screen potential tenants, and execute lease agreements, managing move-ins and move-outs efficiently.
- Safety and Security Enforce safety protocols, address security concerns, and coordinate emergency response procedures to maintain a safe environment for residents.
- Ensure compliance with local regulations, maintain accurate records, and prepare reports for property owners or management companies.
- Supervise and train on-site staff, foster a collaborative team environment, and identify areas for improvement to enhance property operations.
Senior Auditor, System and Process Assurance
PricewaterhouseCoopers
03.2014 - 02.2017
- Conducted comprehensive audits focusing on financial and operational aspects, specializing in applications and business process controls reviews.
- Demonstrated proficiency in understanding complex business processes, effectively identifying associated risks with financial implications.
- Evaluated the efficiency and reliability of management's manual and automated control mechanisms, ensuring compliance with regulatory standards and industry best practices.
- Analyzed sensitive transactions and assessed the adequacy of segregation of duties to mitigate the risk of fraud and errors.
- Collaborated closely with cross-functional teams to implement remediation measures and enhance control environments.
- Provided valuable insights and recommendations to senior management based on audit findings, contributing to strategic decision-making processes.
Volunter As: Community Infrastructure Volunteer Co
University Of Concepcion
04.2012 - 03.2014
- Initiated and led a team of volunteers to various underserved communities, focusing on implementing Community Infrastructure Solutions.
- Designed and executed projects such as building pathways, constructing children's games in public spaces and schools, and enhancing community dining rooms and halls.
- Coordinated legal assistance with law students for community members facing legal issues, and facilitated health workshops led by health students covering topics such as nutrition, sexuality, personal care, and oral hygiene.
- Secured funding by applying to private and public foundations, obtaining budgets ranging from $10,000 to $25,000 CAD per project.
- Mobilized groups of 30 to 50 students during university vacation periods to participate in projects, ensuring successful implementation and community impact.
Volunteer As: Volunteer Coordinator
Techo Chile
03.2010 - 03.2013
- Coordinated a team of volunteers (10) dedicated to improving the quality of life for 30 families in the San Pedro community.
- Developed and implemented a saving and family budget program to empower families with better control over their income and expenses, aiding in prioritizing expenditures effectively.
- Facilitated the creation and enhancement of various resume formats, assisting community members in accessing better job opportunities.
Education
Certificate - Business Management Certificate Co-op
Canadian College
Vancouver, BC06.2022
MBA - Business Engineering
University of Concepcion
Concepcion, Chile01.2014
Skills
Property Management
Customer service-focused
Administrative Support
Staff Coordination
Problem-Solving
Friendly, Positive Attitude
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Property Manager
Cressey Development
01.2022 - Current
Senior Auditor, System and Process Assurance
PricewaterhouseCoopers
03.2014 - 02.2017
Volunter As: Community Infrastructure Volunteer Co
University Of Concepcion
04.2012 - 03.2014
Volunteer As: Volunteer Coordinator
Techo Chile
03.2010 - 03.2013
Certificate - Business Management Certificate Co-op
Canadian College
MBA - Business Engineering
University of Concepcion
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