Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Horace Leung

Vancouver

Summary

Dynamic logistics professional with a proven track record at Compass Relocation Group, excelling in problem-solving and logistics analysis. Enhanced operational efficiency by training new employees and streamlining communication across departments. Skilled in transportation management and customer service, ensuring compliance and fostering strong relationships to drive successful outcomes.

Results-driven logistics professional prepared for demands of dynamic logistics environment. Extensive experience in streamlining transportation and warehouse operations to enhance overall efficiency. Focused on team collaboration and achieving results, known for adaptability and reliability in meeting changing needs.

Overview

16
16
years of professional experience

Work History

Logistics Coordinator

Compass Relocation Group
04.2024 - 09.2024
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.

Customer Service and Pricing Co-ordinator

DSV Logistics
10.2008 - 05.2023
  • Developed strong relationships with internal teams and external partners, facilitating open communication channels for effective collaboration on pricing-related initiatives.
  • Contributed to successful contract negotiations by providing detailed analyses of relevant market data and historical performance metrics.
  • Increased operational efficiency within the Pricing Department by creating comprehensive training manuals for new hires, reducing ramp-up times significantly.
  • Streamlined the price adjustment process, ensuring timely implementation of changes in line with business needs.
  • Maintained up-to-date pricing data by regularly reviewing market trends and competitor pricing activities.

Education

Associate of Arts -

British Columbia Institute of Technology
Burnaby, None
09-1997

Skills

  • Problem-solving
  • Decision-making
  • Logistics analysis
  • Customer service
  • Transportation management
  • Invoicing and shipping documentation

Languages

English
Professional Working
Cantonese
Professional Working
Mandarin
Professional Working

Interests

  • Martial Arts

Timeline

Logistics Coordinator

Compass Relocation Group
04.2024 - 09.2024

Customer Service and Pricing Co-ordinator

DSV Logistics
10.2008 - 05.2023

Associate of Arts -

British Columbia Institute of Technology

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Horace Leung