Hope Ugbechie
Charlottetown,PE
Summary
Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with a gift for keeping children engaged long-term with fun activities. Organized childcare professionals are adept at staying organized and managing hectic schedules. adheres to a kind and compassionate approach when dealing with discipline issues. career history serving individual families with multiple children in both live-in and live-out scenarios.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Live-In Nanny
Aupair
Madrid, Spain
11.2021 - 05.2022
- Created and implemented diverse educational strategies to boost development.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Kept children's areas neat and clean.
- Taught children to organize toys, wash hands and share by leading by example.
- Shopped for supplies, food and clothes for children and family members.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Developed bilingual abilities English through immersive conversation and activities.
Caregiver, Special Needs
special homes Nig
Abuja, Nigeria
01.2018 - 05.2019
- Evaluated client progress toward established annual and quarterly goals.
- Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Assisted patients with self-administered medications.
- Kept clients engaged in social networks and communities for personal health and growth.
- Built strong relationships with clients to deliver emotional support and companionship.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Customer Service Representative
sterling Bank plc
Abuja, Nigeria
04.2016 - 01.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Master of Arts - Global Affairs
University of Prince Edward Island
Charlottetown, PE 09.2021 - 12.2022
Bachelor of Arts - History And International Relations
Nnamdi Azikiwe University
Awka,Nigeria 10.2009 - 08.2013
Skills
Safety awareness
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Live-In Nanny
Aupair
11.2021 - 05.2022
Master of Arts - Global Affairs
University of Prince Edward Island
09.2021 - 12.2022
Caregiver, Special Needs
special homes Nig
01.2018 - 05.2019
Customer Service Representative
sterling Bank plc
04.2016 - 01.2018
Bachelor of Arts - History And International Relations
Nnamdi Azikiwe University
10.2009 - 08.2013
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