Hope Sievers
Toronto,Ontario
Summary
Knowledgeable professional with 3 years of experience applying exceptional planning and problem-solving abilities toward enhancing day-to-day activities. Bringing excellent communication skills and talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
6
6
years of professional experience
Work History
Operations Manager
Promise Supply
03.2023 - 06.2023
- Increased sales revenue by developing and implementing more efficient sales processes.
- Improved operational efficiency by streamlining team communication.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Communications Manager
Believe In Students
08.2020 - 06.2022
- Enhanced brand visibility by developing and implementing strategic communication plans.
- Coordinated successful campaign launches, resulting in increased community interaction and positive media coverage.
- Ensured consistent branding across all communication channels to elevate organization's analytics.
- Coordinated onboarding process for new hires, including paperwork, onboarding, and training.
- Implemented strategies for optimizing business processes in communications, HR administration, and finance.
Sales Associate
Kohl's
04.2017 - 08.2018
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Bachelor of Arts - English
Iowa State University
Ames, IA, USA08.2019
Skills
- Oral Communication
- Problem Solving
- Stakeholder Relations
- Visual Merchandising
Timeline
Operations Manager
Promise Supply
03.2023 - 06.2023
Communications Manager
Believe In Students
08.2020 - 06.2022
Sales Associate
Kohl's
04.2017 - 08.2018
Bachelor of Arts - English
Iowa State University
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