Summary
Overview
Work History
Education
Skills
Additional Information
Certification
References
Timeline
Generic

Hope Gordon

Thunder Bay,ON

Summary

I am currently looking to obtain a position at your place of business. Evening shifts are preferred.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista and Prep

The Sweet North Bakery
Thunder Bay, ON
05.2021 - 01.2022
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Described menu items to customers and suggested products based on stated preferences.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Created complex, hand-crafted beverages based upon customer preferences.

Supervisor

Shoppers Drug Mart
Thunder Bay, Ontario
05.2020 - 06.2021
  • Provide customer service.
  • Process returns, exchanges, voids and refunds.
  • Reconcile cash trays, fill lotto trays, keep cash registers cleaned and organized.
  • Assign specific employees to preform certain duties.
  • Enforce health and safety regulations.
  • Establish and implement store and company policies.

Keyholder

Warehouse One
Thunder Bay, ON
03.2022 - Current
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Opened inventory boxes and restocked shelves.

Small Ride Operator

The City Of Thunder Bay
Thunder Bay, ON
06.2022 - 09.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

High School Diploma -

Westgate Cvi
Thunder Bay, ON
06.2022

Skills

  • Cash register operation
  • Multitasking
  • Delegation and Supervision
  • Cash Handling and Reconciliation
  • Computer Proficiency
  • Managing Customer Needs

Additional Information

  • Ontario scholar
  • Graduated with honours

Certification

First-aid and cpr certification through st. john’s ambulance.

Safe Food Handling through Lakehead Public Schools.

References

Dan Gigliotti, Lead-hand

2465 city road

P7J1K5

Office# 625-2119

Home# 627-0044

Email: gigiottidan@hotmail.com


Gayle Douglas, Supervisor

Home# 629-9667



Timeline

Small Ride Operator

The City Of Thunder Bay
06.2022 - 09.2022

Keyholder

Warehouse One
03.2022 - Current

Barista and Prep

The Sweet North Bakery
05.2021 - 01.2022

Supervisor

Shoppers Drug Mart
05.2020 - 06.2021

High School Diploma -

Westgate Cvi

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Hope Gordon