Hope Gallardo
Riverside
Summary
Dynamic and resourceful professional with a strong background in community service at Voices for Children Riverside. Proven expertise in event planning and resource coordination, fostering engagement and support. Adept at verbal communication and mentoring, successfully guiding clients to develop life skills and access essential resources. Committed to making a positive impact in diverse environments.
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Volunteer
Voices for Children Riverside
06.2025 - Current
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Assisted clients with obtaining housing, employment and support resources.
- Coordinated and managed volunteer activities for community service projects.
- Facilitated community outreach to expand participation and support.
- Led group discussions and activities to meet different community needs.
- Gathered opinions and support from grass-roots supporters to solidify group position.
- Helped clients navigate social services system and access needed resources.
- Tracked service activities and outcomes against outlined plans and goals.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Approached issues proactively to best meet current and future community needs.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Educated young people about strategies for driving discussions and promoting social changes.
Pet Sitter
Rover
05.2024 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Exercised animals regularly with walks and rigorous play activities.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Prepared food and water following instructions from pet owners.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Assisted with development of animal behavior modification plans.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Educated visitors and staff on proper animal care and handling.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Babysitter
UrbanSitter
10.2023 - Current
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Administered medications by following strict instructions from parents.
- Reassured children when upset providing emotional support and stability.
- Planned fun outings and educational activities to keep children entertained.
- Assisted in potty training and toilet hygiene.
- Read stories, sang songs and facilitated creative play.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Encouraged children's emotional and social development.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Provided support and guidance to children in conflict resolution.
- Developed lessons and activities to promote children's physical and emotional development.
- Created and implemented activities to promote language development.
- Documented children's growth and development.
- Responded to inquiries from parents and guardians.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Logged information regarding naps, feedings, and any medications administered.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Implemented daily routines and activities to stimulate and engage children.
- Monitored children's activities to verify safety and wellbeing.
Teacher's Assistant
Etiwanda High School
08.2024 - 05.2025
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Maintained safety and security by overseeing students in recess environments.
- Completed daily reports on attendance and disciplinary performance.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Shared important information with students concerning upcoming assignments and tests.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Mentored and tutored individual students needing additional help.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Tutor
Self-employeed
08.2023 - 05.2025
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Motivated students with accurate feedback and positive reinforcement.
- Administered standardized tests to assess student strengths and weaknesses.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Reviewed computer science class material with students to support discovery of correct answers to problems.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
- Used variety of teaching methods to successfully help wide range of students.
- Maintained records of student assessments, tutoring activities and results.
- Assisted students in developing study skills and strategies.
- Conducted tutoring sessions at schools, homes and public spaces.
- Mentored and coached students with focus on developing independence and self-confidence.
- Created personalized lesson plans to meet needs of diverse learners.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Conducted review sessions to help students prepare for tests.
- Developed methods to motivate and engage students in learning.
- Issued reports updating students, parents and teachers on student progress.
- Led tutoring workshops for groups of students with related tutoring needs.
- Monitored student progress and provided feedback and support.
Volunteer
Foothill Family Service
08.2022 - 02.2023
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Approached issues proactively to best meet current and future community needs.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Educated young people about strategies for driving discussions and promoting social changes.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Care Assistant
Compassionate Care Hospice
04.2022 - 05.2022
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted with daily living activities, running errands, and household chores.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
High School Diploma -
University of California, Riverside
Riverside, CA05-2025
Skills
- Recordkeeping
- Fundraising
- Photography and videography
- Resource coordination
- Flexible schedule
- Event planning
- Verbal and written communication
- Multitasking and organization
- Customer service
- Coaching and mentoring
- Team collaboration
- Fundraising expertise
Timeline
Volunteer
Voices for Children Riverside
06.2025 - Current
Teacher's Assistant
Etiwanda High School
08.2024 - 05.2025
Pet Sitter
Rover
05.2024 - Current
Babysitter
UrbanSitter
10.2023 - Current
Tutor
Self-employeed
08.2023 - 05.2025
Volunteer
Foothill Family Service
08.2022 - 02.2023
Care Assistant
Compassionate Care Hospice
04.2022 - 05.2022
High School Diploma -
University of California, Riverside