Summary
Overview
Work History
Education
Certification
Volunteering
Timeline
Generic

Hope Fawzy

Russell,Ontario

Summary

Resilient and dedicated professional with recent training in firefighting operations. Possessing a proven ability to perform well under pressure while working synergistically to successfully complete tasks. Strong focus on physical fitness and community engagement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Vehicle Sales Consultant

GO2 Auto
06.2023 - Current
  • Remarkable sales associate and receptionist with excellent customer service and relationship-building skills
  • Devoted to creating a welcoming environment, ensuring customers needs and expectations are met
  • Ability to maintain a positive attitude in fast paced environments

Rehabilitation Specialist

Vitality Physiotherapy
08.2021 - Current
  • Assist in creating customized workout plans for injuries of all extremes
  • Empower patients by teaching injury prevention and rehabilitation techniques resulting in optimal outcomes
  • Work one on one with patients to ensure proper technique
  • Actively work to display a courteous and empathetic attitude with patients resulting in high customer satisfaction

Personal Trainer & Fitness Instructor

Embrun Total Fitness
10.2020 - 10.2021
  • Educated clients on proper exercise techniques to reduce the risk of injury during workouts
  • Choreographed group workouts customized to benefit all ages and fitness levels
  • Maintained awareness of clienteles response to exercise through recognition of any signs of physical distress

Sales Associate

Fit4Less
11.2019 - 10.2020
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Provided prime customer support to members and interested clientele

Hostess

Broadway BBQ & Grill
03.2017 - 11.2019
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and maintaining the cleanliness of the facility
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience

Education

Pre-Service Firefighter Education & Training

Algonquin College
Ottawa, ON
06.2024

Fitness & Health Promotion

Algonquin College
Ottawa, ON
06.2021

High School Diploma -

St. Joseph High School
Nepean, ON
06.2019

Certification

NFPA 1001 Professional Firefighter Level 1 & 2: IFSAC & Pro Board Certified (Pending-2024)

NFPA 472 Hazardous Materials First Responder at the Awareness Level: IFSAC & Pro Board Certified (Pending-2024)

NFPA 472 Hazardous Materials First Responder at the Core Operations Level: IFSAC & Pro Board Certified (Pending-2024)

Emergency First Responder: Canadian Red Cross (2023)

Basic Life Support: Canadian Red Cross (2023)

Emergency Medical Responder: Canadian Red Cross (Pending-2024)

Certified Personal Trainer: American Sports & Fitness Association (2021)

Personal Finance Essentials: McGill University (2023)

Automotive Sales License: OMVIC (2023)

Volunteering

Algonquin College Open House: Activity Coordinator (2024)

RCMP CBRNE Training: Technical Decon Operator (2024)

Russell Christmas Parade: Volunteer & Participant (2023)

Orleans Christmas Parade of Lights: Traffic & Barricade Control (2023)

Algonquin College Open House: Team Leader (2023)

Ottawa Truck Pull for Epilepsy:  (2023)

The Natural Food Pantry: Supplement Sales (2019)

Waupoos Family Farm: Activities Coordinator & Landscaping Maintenance (2017)

Hear Canada: Event Assistant Volunteer (2017)

Canadian Armed Forces: Military Family Appreciation Day (2016)

Timeline

Vehicle Sales Consultant

GO2 Auto
06.2023 - Current

Rehabilitation Specialist

Vitality Physiotherapy
08.2021 - Current

Personal Trainer & Fitness Instructor

Embrun Total Fitness
10.2020 - 10.2021

Sales Associate

Fit4Less
11.2019 - 10.2020

Hostess

Broadway BBQ & Grill
03.2017 - 11.2019

Pre-Service Firefighter Education & Training

Algonquin College

Fitness & Health Promotion

Algonquin College

High School Diploma -

St. Joseph High School

Similar Profiles

CREATE PROFILE
Hope Fawzy