HOORIYA RIZWAN
Milton,ON
Summary
Seeking a full-time position as a Registrarial Services Representative at University of Toronto Mississauga, where I can apply my experience in customer service and proficiency with administrative system to facilitate seamless student services and uphold university policies.
Overview
5
5
years of professional experience
Work History
Cashier and SCO attendant
Walmart Canada
05.2022 - Current
- Greet and interact with customers
- Assist customers with completing their transactions and ensure that they are performed smoothly, without any problems
- Rectify prices if there is any discrepancy between the shelf prices and the scanning prices
- Resolve customer’s complaints and provide them with relevant information
- Convince customers to sign up for Mastercard
- Provide excellent customer service
Youth In Policing Initiative
08.2019 - 12.2019
- Engaged and interacted with community members by attending community and school events along with auxiliary officers
- Performed patrolling and learned to use the radar speed gun
- Distributed survey cards by going door to door in the neighbourhood
- Gained valuable work experience and learned workplace antiquates
- Got familiarized with the police officers’ duties and how they serve our community, provide services and maintain collaborative working relationships with community members
Education
Bachelor of Science -
University of Toronto Mississauga
06-2025
Ontario Secondary School Diploma - undefined
David and Mary Thomson C.I.
06.2020
Skills
- Excellent leadership skills demonstrated and gained through various school/volunteer positions
- Excellent organizational skills developed and demonstrated through school/volunteer activities
- Ability to communicate and interact effectively with individuals from diverse culture and backgrounds
- Excellent customer service and interpersonal skills
- Highly motivated, enthusiastic and confident at learning new skills
- Can work independently or in a team
- Responsible, honest, dependable, and punctual
- Excellent computer skills and knowledge of software applications such as Microsoft Office (Powerpoint, Word, Excel) and Google Applications
- Strong verbal, written, and interpersonal communication skills
Awards & Recognitions
Volunteer Certificate – Catholic Crosscultural Services – March2018
Honesty Award, Donwood Park Public School –2015
Award for getting minimum 80% or above average in the subjects, David and Mary Thomson C.I –2016
East Regional Championship medal, David and Mary Thomson C.I –2016
Award for getting minimum 80% or above average in the subjects, David and Mary Thomson C.I –2020
Ontario Scholar Award, David and Mary Thomson C.I –2020
Training
- Completed3-day Digital Storytelling Project – Catholic Crosscultural Services – December, 2017
- 4-day Peer Leader Training for NOW program – Catholic Crosscultural Services – August, 2017
- Training as Air Cadet in631 Sentinel- Royal Canadian Air Cadets - Sep - Jun, 2016
- Training to become a Poll worker for Elections Canada -2021
Languages
English
Native or Bilingual
Hindi
Full Professional
Urdu
Native or Bilingual
Punjabi
Professional Working
Extracurricular activities & Volunteer Work
September 2023 - Present | Food Center UTMSU
- Packing the food order
- Cleaning, stocking, and organizing the food selves
- Distributing the food orders
- Organizing the events at the food center for students
May 2024 - August 2024| Bonafide Medical Clinic
• Greet patients and visitors
• Take patients’ vitals and enter them into the software, take them to the room, as well as prepare the
room according to the type of treatment patients would be receiving which enhanced my ability to
multitask and accurately and effectively complete all the tasks.
• Ensure the exam rooms are clean at all times
• Stocking and refilling the equipments in all the exam rooms and notify the supervisor about anything
that is running out of stock.
- Perform UTI tests
August 2023 - September 2023 | Orientation Volunteer with UTMSU
- Registered students for orientation
- Distributed the shirts and a bag with all the essential things for the event
- Took the students around the campus
- Organized and set up various location for the event
Sept 2017-2020 | Library Assistant - David & Mary Thomson C.I.
- Checked out and checked in books for students
- Assist with sorting books
- Assisted in organizing and shelving books, ensuring they were accurately placed in the correct order.
- Assisted with organizing programs/events in the library
- Helped maintain a clean, safe and welcoming environment
August 2017 | NOW Program Assistant- Catholic Crosscultural Services
- Assisted with activities for students going to high school for the first time
- Assisted with taking attendance, and check-out
- Maintained a safe environment at all times
August 2016 | Childminding - Catholic Crosscultural Services
- Assisted Summer Enrichment Program by taking care of their younger children
- Created activities and facilitated small group plays to keep children busy
- Maintained a safe environment
Kindergarten | Student Teacher Assistant (at lunch) – Donwood JPS
- Engaged and helped students with their work
- Helped teacher with set-up and activities where needed
Robotics Girls Club | Student Teacher Assistant – David and Mary Thomson C.I.
- Engaged and helped students with their work
- Taught them how mbots works
- Helped teacher to organize the event
October 2017 | Volunteered with TLC members – David and Mary Thomson C.I.
- Helped with organizing Parents/Teachers interviews
- Plan and organize events
Timeline
Cashier and SCO attendant
Walmart Canada
05.2022 - Current
Youth In Policing Initiative
08.2019 - 12.2019
Ontario Secondary School Diploma - undefined
David and Mary Thomson C.I.
Bachelor of Science -
University of Toronto Mississauga
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